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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is Conciergr?

Conciergr operates as an AI-driven receptionist on WhatsApp, specifically designed for small businesses such as tuition centres, swim schools, and dance studios that provide classes. It adeptly manages customer queries through the business's established WhatsApp number by accessing information stored in Google Docs and Sheets, including details about fees, class schedules, availability, and policies. Staff members have the ability to monitor these interactions and can step in when needed, while any questions that the assistant cannot resolve are automatically redirected to the team for further assistance. The platform also includes optional functionalities to follow up on inquiries that have gone unanswered, collect information for trial-class bookings via chat, email those requests to team members, and send reminders, request Google reviews, and keep track of the sources and status of inquiries. It supports both text and voice-note inquiries, ensuring that all responses are linked to their original context. Subscription plans start at £49 per month, and a comprehensive 30-day trial is offered, requiring a payment card during the sign-up process. Additionally, it's important for users to be aware that Meta's WhatsApp messaging fees are charged separately from the subscription fee. Ultimately, Conciergr enhances operational efficiency and customer engagement for businesses, allowing for smoother communication and better management of interactions. By leveraging this technology, businesses can focus more on delivering exceptional services while minimizing the administrative burden associated with customer inquiries.

Media

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Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Google Docs
Google Sheets

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

LONUT

Date Founded

2023

Company Location

Singapore

Company Website

conciergr.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

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