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What is MegaDialer?

MegaDialer is a cloud-based call center solution tailored to help companies with predictive and preview dialing functionalities. With its user-friendly interactive interface, users can access campaign details, monitor agents, and conduct real-time analysis effectively. The platform boasts a variety of features such as immediate call reporting, on-demand recording, call supervision, and post-completion call layout. Additional capabilities include caller ID, call monitoring, automated callbacks, email automation, management of incoming calls, real-time activity displays, and comprehensive call lists for agents. Furthermore, MegaDialer can seamlessly integrate with CRM and SMS platforms, enabling staff to efficiently manage leads. Pricing is based on usage levels, and technical support is readily available through both email and telephone channels, ensuring users receive assistance whenever needed. This comprehensive functionality makes MegaDialer a valuable asset for any business looking to enhance its communication processes.

What is BPO Dialer?

The BPO Dialer is a cloud-centric communication platform specifically designed for call centers and teams involved in large-scale outbound initiatives. It supports both outbound campaigns and incoming calls, offering features such as automated dialing, answering machine detection, call recording, live monitoring, comprehensive campaign analytics, and insights into agent performance. Syntrivo emphasizes its utility in sales, lead generation, collections, and follow-up tasks as common use cases for this software. The dialer integrates effortlessly with the provider’s CRM and AI Voice Bot, optimizing connected calling and improving customer management processes. The vendor offers demonstrations, setup support, and training while ensuring continuous assistance after the system goes live. Pricing varies based on team size, call volume, required integrations, and needed features, making it adaptable to various organizational needs. Furthermore, Syntrivo not only provides BPO services that leverage its software but also markets the dialer separately for teams that wish to oversee their own call operations, allowing for versatile deployment options. This adaptability empowers organizations to tailor the solution according to their specific operational requirements and to maximize efficiency in their communication strategies.

Media

Media

No images available

Integrations Supported

Google Calendar
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Plecto
Twilio
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

Choose a Tailored Rate
The higher amount you recharge, the better prices you will have on your call costs
250€/per top up
500€/per top up
1000€/per top up
Free Trial Offered?

Pricing Information

Custom pricing is based on agent count, call volume, integration requirements, and support scope.

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Megacall

Date Founded

2008

Company Location

Spain

Company Website

megacall.es/en/megadialer-call-center-software/

Company Facts

Organization Name

Syntrivo Innovations

Date Founded

2026

Company Location

India

Company Website

syntrivoinnovations.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Not specified

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