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What is MiCloud Connect?

MiCloud Connect delivers an accessible and all-encompassing platform for cloud-based communications, teamwork, and contact center functionalities. It combines an easy-to-navigate interface with the reliable foundation of Google Cloud, guaranteeing that every tool is both efficient and secure. Benefiting from Google Cloud's exceptional reliability, safety, and scalability, users can expect steady uptime alongside compliance with SOC 2 and HIPAA regulations. The sleek and user-friendly design enables both individual users and administrators to quickly perform tasks using one-click features, a seamless experience across various devices, and real-time management options. The transition to this service is streamlined through well-articulated expectations and timelines, facilitating a rapid and confident migration. Administrators can effortlessly boost functionality and modify permissions in real-time using the admin portal. With its powerful PBX features, advanced call management, and adaptable communication methods—including softphone, mobile, and IP desk phones—users are empowered to engage and collaborate from any location without difficulty. In addition, MiCloud Connect's innovative approach truly transforms how teams communicate in an ever-evolving work landscape, enhancing productivity and collaboration.

What is Fusion Connect?

A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.

Media

Media

Integrations Supported

Clobba
DVSAnalytics
Daisee
Gong
Horizon Hosted Phone System
MercuryTel
Microsoft Exchange
OfficeWatch Call Reporting
Outdoo AI
SIP.US
Servme
Soft-ex
Xinix

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Salesforce
Sugar Sell
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.95/month/user
Starting price$19.95/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Company Facts

Organization Name

Fusion Connect

Date Founded

1996

Company Location

United States

Company Website

www.fusionconnect.com

Categories and Features

Business VoIP

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Chat / Messaging

Cloud PBX

Not specified

UCaaS

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Managed Hosting

Not specified

SIP Trunk

Caller ID
Multiple DID Options
PSTN Forwarding
e911

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

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