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What is Miatel?

Many clients have found it essential to reevaluate their operational strategies due to the constraints of quarantine measures. The transition to remote work for employees has intensified the emphasis on the efficiency of communication systems across diverse sectors. This change has influenced both large enterprises and smaller firms. As a result, we have noticed a significant increase in phone traffic from our clientele. To address this, we proactively expanded the capacity of our telecommunications infrastructure, ensuring we deliver uninterrupted service despite the surge in demand. In addition to enhancing capacity, we have upgraded our cloud-based office telephony solutions, allowing your employees to work remotely from any location without delays or additional expenses. Our team of dedicated professionals is ready to develop customized software solutions for call centers, seamlessly integrate CRM systems, and help you realize your ambitious projects. We are steadfast in our commitment to fostering your business's growth and achievement throughout the journey. With our expertise by your side, the realization of your vision is not just a possibility; it is an attainable goal that we strive to achieve together.

What is CallOne?

CallOne provides cutting-edge cloud telecommunications solutions that empower businesses to efficiently and intuitively manage their phone systems. Central to our offerings is our specialized call center software, crafted to address the specific needs of customer service and sales teams. We offer a variety of interfaces and ready-made connectors that integrate effortlessly with your current business applications, thereby enhancing the customer journey. Our platform is built for contemporary corporate telephony and can be tailored to suit your distinct requirements. Our mission is to elevate your organization through one of the most comprehensive selections of office telephony solutions available on the market today. Recognizing that speed is essential for our clients, we guarantee each customer a dedicated representative to provide assistance. Many businesses turn to CallOne to achieve significant cost reductions, as we focus on maximizing your return on investment. By collaborating with us, we explore the considerable cost-saving potential that can benefit your organization. We firmly believe that efficient communication tools are crucial for fostering success and growth in any enterprise. Ultimately, our goal is to ensure that your business not only thrives but also excels in its communication capabilities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Miatel

Date Founded

2013

Company Location

Singapore

Company Website

miatel.com/keysolutions

Company Facts

Organization Name

CallOne

Date Founded

2010

Company Location

Germany

Company Website

www.callone.de

Categories and Features

Cloud PBX

Not specified

SIP Trunk

Not specified

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

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