Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Assembled Reviews & Ratings
    248 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    33 Ratings
    Company Website
  • Picsart Enterprise Reviews & Ratings
    27 Ratings
    Company Website
  • Robin by Atera Reviews & Ratings
    519 Ratings
    Company Website
  • Gravity Software Reviews & Ratings
    45 Ratings
    Company Website
  • Fathom Reviews & Ratings
    7,471 Ratings
    Company Website
  • ONLYOFFICE Docs Reviews & Ratings
    669 Ratings
    Company Website
  • QueryPal Reviews & Ratings
    2 Ratings
    Company Website
  • Letsignit Reviews & Ratings
    183 Ratings
    Company Website
  • Windsurf Editor Reviews & Ratings
    168 Ratings
    Company Website

What is Microsoft 365 Copilot?

Introducing Microsoft 365 Copilot — your cutting-edge companion for boosting productivity. This extraordinary tool leverages the power of sophisticated language models combined with your data from Microsoft Graph and various Microsoft 365 applications, turning your written prompts into an exceptional tool for enhancing productivity. Copilot integrates effortlessly into Microsoft 365 in two unique ways. It works alongside you in the everyday applications you’re accustomed to, such as Word, Excel, PowerPoint, Outlook, Teams, and more, fostering creativity, improving efficiency, and advancing your skill set. Additionally, we are thrilled to announce a groundbreaking feature: Business Chat. This functionality operates by utilizing the advanced language model, the suite of Microsoft 365 applications, and your personal information — including your calendar, emails, chats, documents, meetings, and contacts — allowing you to tackle tasks that once seemed unattainable. You can communicate with it using natural language instructions, like “Provide my team with an update on the changes made to the product strategy,” and it will generate a detailed status report by integrating insights from the morning’s meetings, emails, and chat interactions. With these innovations, the opportunities for enhanced communication and collaboration are more expansive than ever, paving the way for a more connected and efficient work environment.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Agentforce Vibes
Alemba Service Manager
GPT-5.1 Pro
GPT-5.2
GPT-5.2 Thinking
GPT-5.3 Instant
GPT‑5.4 Thinking
Journeys
Microsoft 365 Copilot Chat
Microsoft Copilot
Microsoft Edge for Business
Microsoft Excel
Microsoft Foundry
Microsoft PowerPoint
Phi-4-mini-flash-reasoning
SalesWings
Salesforce AgentExchange
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Semantic Kernel

Integrations Supported

Agentforce Vibes
Alemba Service Manager
GPT-5.1 Pro
GPT-5.2
GPT-5.2 Thinking
GPT-5.3 Instant
GPT‑5.4 Thinking
Journeys
Microsoft 365 Copilot Chat
Microsoft Copilot
Microsoft Edge for Business
Microsoft Excel
Microsoft Foundry
Microsoft PowerPoint
Phi-4-mini-flash-reasoning
SalesWings
Salesforce AgentExchange
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Semantic Kernel

API Availability

Has API

API Availability

Has API

Pricing Information

$30/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

microsoft.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives

Microsoft 365 Reviews & Ratings

Microsoft 365

Microsoft
Lyzr Reviews & Ratings

Lyzr

Lyzr AI
Adapt Reviews & Ratings

Adapt

Adapt.com