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What is Mindcat Inbox?

Mindcat Inbox operates as a specialized CRM for real estate agencies using WhatsApp, integrating discussions from business numbers, website interactions, and property inquiries into a unified collaborative environment. In this system, agents can be assigned to particular leads, while managers can monitor ownership of leads, interaction histories, and response times to optimize productivity. The platform offers detailed lead records that include information like listing origins, geographic regions, budget limits, and essential fields for Trakheesi permits, Madmoun QR checks, or Saudi REGA advertising licenses. Additionally, teams benefit from functionalities such as saved replies, labeling options, follow-up alerts, approved WhatsApp broadcast templates, and webhooks for efficient communication. The inbox is accessible through a browser, featuring support for both English and a partially translated Arabic interface arranged in a right-to-left format. Users can choose from shared hosting in the UAE, dedicated hosting solutions in either the UAE or Saudi Arabia, or leverage their existing cloud setups or servers. Furthermore, during the onboarding phase, integration of Slack notifications and Salesforce lead synchronization can be arranged, along with customized direct portal feeds for larger groups, allowing for a bespoke experience tailored to each client's specifications. This all-encompassing tool not only boosts collaboration but also significantly enhances the operational efficiency within real estate firms. By streamlining communication and providing comprehensive support, Mindcat Inbox ultimately transforms how real estate agencies manage their client interactions.

What is LionDesk?

Speed up your deal closures with LionDesk, a comprehensive platform that integrates CRM, lead management, and transaction oversight functionalities. This solution is perfect for brokers, real estate agents, teams, and lenders, offering an intuitive user experience through dedicated mobile apps available for iOS and Android devices. Among its standout features are task scheduling, transaction management, drip marketing campaigns, lead assignment, email tracking, and thorough contact management. Furthermore, LionDesk's CRM features allow users to effectively manage their client relationships by assigning each new client to a specific team member, guaranteeing personalized service for every client. This organized method not only boosts efficiency but also cultivates stronger connections with clients, leading to better long-term relationships and successful outcomes. By leveraging LionDesk, professionals can transform their workflow and achieve greater success in their transactions.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

AccessOwl
Autymate
BoldTrail Back Office
Cloud Agent Suite
Curb Hero
HubSpot Data Hub
Integrately
Peaka
ProspectBoss
Quickwork
REIPro
Stackreaction
StreetText
T-Max Phone Systems
TrueReview
Vonage Communications APIs (Nexmo)
Workers by Delos
Ylopo
Zapier

API Availability

Has API

API Availability

Pricing Information

AED 89/agent/month (~USD 24)
You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free.

Band: AED | SAR | USD per month
1 to 5: 89 | 89 | 24
6 to 20: 59 | 59 | 16
21 to 50: 45 | 45 | 12
51 and up: 35 | 35 | 9.50
Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680.

How you run it changes the multiplier.

Shared, hosted by us in the UAE: The agent price above | 3 agents (AED/SAR 267)
Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 | AED/SAR 4,649 (USD 1,266)
In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,348)
Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 5 agents | AED/SAR 2,500 (USD 680.74), fixed | Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud | Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. | A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062).
Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Pricing Information

$25.00/month/user
Starting price $25.00/month/user
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

F-15, Warba Center, Deira, Dubai, United Arab Emirates

Company Website

mindcat.ai/apps/inbox

Company Facts

Organization Name

LionDesk

Date Founded

2014

Company Location

United States

Company Website

www.liondesk.com

Categories and Features

Real Estate

Not specified

Real Estate CRM

Contact Management
Dashboard
Lead Management

Categories and Features

Real Estate CRM

Campaign Management
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Referral Tracking
Segmentation

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