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What is Modulate Velma?

Velma is a cutting-edge AI model developed by Modulate, operating within an extensive voice intelligence framework that interprets conversations directly from audio input instead of relying on text transcriptions. Unlike traditional approaches that convert spoken language into text for analysis by language models, Velma utilizes an Ensemble Listening Model (ELM) characterized by a distinctive architecture that can simultaneously process various dimensions of voice, including tone, emotion, pacing, intent, and behavioral signals. This sophisticated ability allows it to capture the full essence of a conversation, transcending mere words to recognize subtle cues such as stress, deceit, sarcasm, or escalation as they unfold. Velma accomplishes this feat by integrating numerous specialized detectors, each focused on particular aspects of speech, such as emotional context, inappropriate behaviors, or indications of synthetic voices, and then consolidating these signals to extract deeper insights regarding the conversational dynamics. As a result, it enables a more profound understanding of interactions in real time, significantly improving the potential for effective communication analysis and fostering better engagement. Its unique design positions Velma as a leader in the realm of voice intelligence, pushing the boundaries of how we perceive and interact with spoken language.

What is AmphiVox?

AmphiVox revolutionizes conventional methods by facilitating interactive dialogues, enabling users to respond verbally rather than through typing, as the system prompts questions, listens attentively, confirms answers, and concurrently fills in fields in real time, while also managing multiple pieces of information within a single spoken response. With AmphiVox, users can enjoy the following features: • Collect voice responses in over 45 languages, which includes more than 9 Indian languages • Seamlessly send responses to your Google Sheet or Excel file, or choose to save them within the AmphiVox platform • Develop a new form from the ground up or import an existing one from a PDF or image • Share a link or integrate the voice agent into an existing form on your website • Automatically populate address fields using postal codes and effectively capture phone numbers from various regions This innovative tool is especially advantageous for teams that seek to collect information from individuals who favor speaking over typing, making it particularly suited for tasks such as field surveys, intake forms, onboarding processes, registrations, and support inquiries. Currently, AmphiVox operates as a working proof of concept and is available for free during its beta testing phase; specific pricing details have yet to be disclosed. Additionally, it symbolizes a significant advancement in improving user experience in the realm of data gathering. As technology continues to evolve, tools like AmphiVox pave the way for more dynamic interactions in information collection.

Media

Media

Integrations Supported

Five9
GENESYS
Google Drive
Google Sheets
Microsoft Excel
Microsoft Teams
Slack
Zendesk
Zoom

Integrations Supported

Five9
GENESYS
Google Drive
Google Sheets
Microsoft Excel
Microsoft Teams
Slack
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$0.25 per hour
Free Version
Free Trial Offered?

Pricing Information

$0
Beta version product, available to general masses for free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modulate

Date Founded

2019

Company Location

United States

Company Website

www.modulate.ai/velma

Company Facts

Organization Name

AmphiVox

Company Website

amphivox.com

Categories and Features

Categories and Features

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