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What is Monact?

Monact provides a solution for businesses to collect customer feedback and reviews by incorporating a QR code on a card placed inside the packaging of their orders. By designing a straightforward survey, generating a print-ready PDF, and including the card in the shipment, sellers can encourage customers to scan the code while the package is still being opened, enabling them to answer questions before being redirected to a page that highlights various review platforms. The feedback and scanning data are subsequently aggregated and displayed on a dashboard as customers unpack their orders. This service is particularly beneficial for sellers on platforms like Amazon, Etsy, eBay, and Shopify who do not have the means to directly email their customers; thus, the card functions as their primary method of communication. Campaigns can be organized either as surveys—featuring scoring, multiple-choice, or open-ended questions shown sequentially—or as direct review campaigns that navigate buyers straight to their preferred review sites, with the option to switch between formats without needing to reprint. Importantly, Monact ensures that all customers reach the same final screen irrespective of their feedback, as there are no restrictions on reviews based on their responses. Data can also be exported in CSV format, and users can take advantage of a complimentary plan, which includes the first 250 printed cards for those who choose a paid subscription. Furthermore, this unique strategy not only encourages authentic customer interaction but also significantly improves the overall shopping experience, making it a valuable tool for online sellers.

What is EPR Scan?

EPR Scan functions as a compliance verification tool tailored specifically for ecommerce sellers who are dispatching packaged goods to the European Union, adhering to a defined set of guidelines. It aids users in capturing crucial information such as shipping destinations, sales avenues, dispatch and storage routes, seller responsibilities, packaging duties, and product details. The assessment framework guarantees that this information is systematically categorized by route and country while also monitoring any unidentified or unsupported items for later review, connecting outcomes to official regulations and the particular version of the ruleset in use. Furthermore, Shopify merchants can evaluate the numbers of EU destinations and SKU counts from their latest orders, generate a report relevant to their country, and retrieve past reports within the Shopify Admin interface. A complimentary check for EU-27 can be accessed without the need for account creation, and there is also an optional paid evidence report available for one to three selected countries. It is crucial to understand that while EPR Scan delivers general compliance insights, it is not intended as legal counsel, making it essential for users to recognize their obligations in upholding compliance. This tool ultimately acts as an indispensable aid for ecommerce sellers as they navigate the intricate landscape of EU packaging laws while ensuring they remain informed about their compliance duties.

Media

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Media

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Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

£39/month
Free Version

Pricing Information

€79/report
The EU-27 check and country CSV are free. The optional evidence report costs €79 per purchase for 1–3 supported countries, before applicable tax. Shopify-billed charges are processed in USD. There is no subscription.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Monact (Thrilla Digital LTD)

Date Founded

2026

Company Location

United Kingdom

Company Website

monact.co

Company Facts

Organization Name

YAS

Date Founded

2025

Company Location

Poland

Company Website

eprscan.eu

Categories and Features

Customer Feedback

Not specified

Review Management

Not specified

Categories and Features

Product Compliance

Not specified

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