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Ratings and Reviews 60 Ratings
Alternatives to Consider
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IntulseIntulse is a provider of business VoIP solutions that offers hosted and cloud-based UCaaS services tailored for companies in the United States. Our managed VoIP phone systems prioritize mobility, speed, flexibility, and additional features to meet diverse business needs. Founded in 2015, Intulse aims to aid businesses trapped in outdated communication frameworks that are inefficient yet costly. The Intulse UCaaS (Unified Communication as a Service) platform enhances productivity through the Intulse App, which includes a VoIP softphone, SMS capabilities, messaging features, CRM integrations (such as Salesforce and HubSpot), softphones, time-based routing, virtual receptionists, personalized greetings (including AI-generated options), unlimited extensions, and much more. By choosing Intulse as their cloud VoIP provider, customers gain access to a highly customizable and feature-rich system that aligns with their operational strategies. Our communications specialists collaborate closely with clients to identify and implement the most suitable features, ensuring they maximize the benefits of their system and service. Additionally, Intulse prides itself on providing 24/7 support that is entirely US-based, setting a standard in the industry with our commitment to answering the phone whenever you reach out for assistance. This level of dedication ensures that businesses can rely on us for prompt and effective support at any time.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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ULTATELUltatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
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Datagate Telecom BillingDatagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
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SignalmashSignalmash is a communications platform built for teams that need both robust infrastructure and direct, responsive support from real people. Instead of layered plans and slow ticket systems, we provide straightforward access to experts who help you move faster and improve customer engagement. Enterprise customers collaborate with our engineers through a dedicated Slack workspace. Our platform connects directly to Tier-1 carriers including AT&T, Verizon, and T-Mobile, and delivers a 94% first-time approval rate for 10DLC registrations. Capabilities Messaging SMS (10DLC, short code, toll-free) RCS messaging with rich media via API and no-code tools Voice SIP trunking, VoIP, inbound and outbound calling Numbers & Identity Local, toll-free, and short code numbers Branded Caller ID (BCID) Data & Lookup CNAM (caller ID) data Carrier and line-type identification (wireline vs. wireless) Federal DNC status checks Signalmash brings together carrier-grade performance with a hands-on, partnership-driven support experience.
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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
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Yeastar P-Series PBX SystemYeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
What is Multicomm VoIP?
Clear communication is crucial for delivering exceptional service. Explore our VoIP phone system, which features an automated assistant, call monitoring, music on hold, extensions, and numerous other capabilities. By choosing our VoIP solution, you gain access to the sophisticated tools used by large enterprises, which can significantly improve your communication, inspire innovative approaches, and enhance the customer service experience. As your business reaches a global audience, our VoIP system provides real-time insights into your performance metrics, such as data trends, CRM interactions, and tracking of missed calls. Make your company's communication and collaboration processes more efficient with the comprehensive Multicomm VoIP application. With the appropriate tools readily available, your business can advance effortlessly, avoiding the complications that come with managing multiple applications or facing additional charges from various providers. This integrated method not only optimizes operations but also cultivates a stronger team dynamic, ultimately leading to improved overall productivity. By leveraging advanced technology, you can stay ahead of competitors and ensure that your customers receive the best possible service.
What is CloudTalk?
Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency.
With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up.
Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!
Integrations Supported
ActiveCampaign
Axis LMS
Freshdesk
Freshsales
Groove
HubSpot CRM
HubSpot Sales Hub
Intercom
KonnectzIT
Leexi
Integrations Supported
ActiveCampaign
Axis LMS
Freshdesk
Freshsales
Groove
HubSpot CRM
HubSpot Sales Hub
Intercom
KonnectzIT
Leexi
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$25.00/month (billed annually)
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Multicomm
Company Location
United States
Company Website
multicommvoip.com
Company Facts
Organization Name
CloudTalk
Date Founded
2016
Company Location
United States
Company Website
www.cloudtalk.io
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telemarketing
Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration