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What is My Care CRM?

My Care CRM is a comprehensive platform designed with a focus on security and automation, specifically catering to NDIS providers for efficient management of participant information, documentation, and compliance obligations. This innovative system streamlines daily operations, guarantees that records are perpetually prepared for audits, and reduces administrative risks by utilizing smart reminders, organized processes, and dependable evidence gathering. Crafted for accuracy and effectiveness, it supports robust governance across various service categories, positioning it as a vital resource for providers. Furthermore, its intuitive interface facilitates smooth integration into current practices, significantly improving overall service delivery, while also empowering staff with the tools they need to excel in their roles. Ultimately, My Care CRM stands out as a transformative solution in the realm of participant and compliance management.

What is Corella?

Corella is an all-encompassing software solution tailored for Australian service providers engaged with the NDIS, aged care, and community services. It streamlines the rostering process by incorporating checks for compliance with the SCHADS award on draft rosters, sends alerts for unfilled shifts, and allows staff to clock in while documenting their positions. Care documentation is systematically organized with secure access barriers for both essential and office-specific information, encompassing structured support plans, secured progress notes, incident tracking with timers for NDIS compliance, and a log for restrictive practices. The system also oversees document management, including alerts for document expirations and requires read-and-acknowledge confirmations, while offering customizable forms that can incorporate images and signatures, complete with an audit trail for tracking. Billing is seamlessly integrated with the NDIS price book and pricing constraints, automating invoice generation, utilizing the NDIA's 16-column bulk payment file for uploading, and facilitating the read-back of the NDIA's outcome files. It includes dedicated lanes for managing plans and support coordination, integrates with Xero, and provides payroll CSV exports for added convenience. Each provider benefits from a unique, isolated instance hosted in Sydney, with a pricing structure of A$19 per staff user monthly, exclusive of GST, and a minimum monthly charge of A$149, while participant and family logins are offered free of charge. This comprehensive array of features guarantees that care providers can function efficiently and effectively within the established regulatory landscape, ultimately enhancing the quality of care delivered to clients.

Media

Media

No images available

Integrations Supported

SIPcity
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$22/month
Free Trial Offered?

Pricing Information

$19 AUD / staff user / month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

My Care CRM Pty Ltd

Date Founded

2024

Company Location

Australia

Company Website

mycarecrm.com.au

Company Facts

Organization Name

Business Innovise Hub

Date Founded

2024

Company Location

Australia

Company Website

corellacare.com.au

Categories and Features

Healthcare CRM

Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Categories and Features

Home Care

Not specified

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