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Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is NEMT Cloud Dispatch?

NEMT Cloud Dispatch is a cloud-based transportation software platform that runs NEMT, paratransit, and school transportation operations from a single system. Transparent pricing starts at $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle beyond five —, no contracts, and no per-trip charges. What NEMT Cloud Dispatch Does • Automates scheduling and routing for recurring NEMT trips (dialysis, behavioral health), paratransit demand-response trips, and K-12 school transportation routes • Connects directly to major NEMT brokers — Modivcare (formerly LogistiCare), MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, and HBSS Connect Corp • Provides drivers with iOS and Android mobile apps for manifests, proof of pickup and drop-off, and pre-trip inspections • Generates 837P EDI claim files for Medicaid, CMS 1500 forms for insurance, and broker-specific billing formats. • Gives hospitals, care facilities, and school districts a secure portal to request and track transportation • Tracks fleet GPS, maintenance schedules, driver behavior, and compliance documentation in real time • Handles driver HR — certifications, expiration alerts, time tracking, payroll export to QuickBooks and Sage • Includes built-in VoIP calling and SMS notifications for rider and driver communication Who Uses NEMT Cloud Dispatch NEMT providers from solo operators to mid-market fleets. Paratransit operators including public transit agencies and contracted operators. School transportation operators serving K-12 districts. Hospital discharge planners, dialysis centers, skilled nursing facilities, home health agencies, school districts, and transit agencies use the built-in Facility Portal to request and track transportation from their contracted providers. Pricing • Solo Operator — $49.99/month (1 vehicle) • Small Fleet — $149.99/month (up to 5 vehicles) • Growth — $149.99/month + $39.99 per additional vehicle.

What is ActiveRoute?

ActiveRoute is an all-encompassing cloud-based solution specifically designed for small to medium-sized non-emergency medical transportation (NEMT) providers, featuring both dispatch and billing capabilities. This platform simplifies various essential functions, such as trip assignments, driver scheduling, route optimization, broker invoicing, payroll management, and compliance document oversight, all within a cohesive integrated framework. Its offerings include an easy-to-use drag-and-drop scheduling calendar, real-time GPS tracking for drivers, routing through Google Maps, convenient one-click invoicing for brokers like Modivcare and MTM, automated payroll processing for W2 and 1099 drivers, and a secure AES-256 encrypted document vault that provides 30-day expiry alerts. Moreover, it boasts a payment form powered by Stripe that can seamlessly integrate into your existing website. The platform is designed to adhere to HIPAA regulations and functions entirely in the cloud, delivering a powerful and effective solution for NEMT providers. By utilizing ActiveRoute, companies can significantly boost their operational efficiency and enhance the quality of service they provide to their clients, leading to greater customer satisfaction and improved outcomes.

Media

Media

No images available

Integrations Supported

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour

Pricing Information

Contact for Pricing

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NEMT Cloud Dispatch

Date Founded

2009

Company Location

United States

Company Website

nemtclouddispatch.com

Company Facts

Organization Name

ActiveRoute

Date Founded

2026

Company Location

United States

Company Website

activeroute.io

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Categories and Features

NEMT

Not specified

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