NEMT Platform Reviews & Ratings

NEMT Platform

5.0 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is NEMT Platform?

**NEMT Platform** is an AI-powered, all-in-one software solution tailored for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It centralises critical operations such as scheduling, dispatch, routing, billing, compliance, and communication, reducing the need for manual processes and improving overall efficiency. The platform features a **Provider Panel** for dispatchers to manage trips, assign drivers, and monitor performance, alongside a **Broker Panel** that streamlines trip distribution, status updates, and performance tracking. For corporate teams, the **Corporate Panel** provides multi-location management, advanced analytics, and reporting. **NEMT Max Driver App** offers drivers real-time trip details, navigation, and seamless communication with dispatchers, ensuring timely and accurate trip execution. **OLIVIA**, the AI Receptionist, automates tasks such as answering calls, booking rides, providing updates, and managing cancellations, reducing staff workload. AI-driven **route optimization** and **dispatching** enhance operational efficiency by suggesting the most efficient routes while allowing manual overrides. The platform supports automated billing, including EDI, CMS-1500, and broker-specific workflows, eliminating errors and speeding up payments. NEMT Platform integrates with top NEMT brokers like Modivcare, MTM, and Call the Car, ensuring smooth trip imports, real-time syncing, and efficient billing. With secure infrastructure, compliance support, and comprehensive reporting tools, NEMT Platform helps organisations streamline operations, improve service delivery, and scale with ease.

What is LiveryOS?

LiveryOS is an innovative cloud-based software tailored for operators in the taxi, limousine, black car, and various ground transportation industries, and it also supports delivery dispatch functionalities. The platform empowers dispatchers to manage trips and assign drivers via an interactive operations board, while drivers can access a mobile app to view and update their job statuses seamlessly. Key features of this system include real-time driver tracking, estimated time of arrivals (ETAs), scheduled trips, customer notifications, house accounts, and invoicing functionalities. Additionally, fare management tools enable calculations based on per-mile or hourly minimums, fixed route pricing, tolls, waiting times, extra charges, and traffic fees that vary by route or ZIP code. Operators can tailor their driver assignment strategies and trip workflows while monitoring trip advancement through the dispatch board. LiveryOS operates on a straightforward flat monthly subscription model based on fleet size, which allows unlimited rides without imposing per-trip commissions; new users have the opportunity to explore the software through a 14-day trial. Moreover, this all-encompassing solution not only streamlines operations but also significantly boosts efficiency for businesses in the ground transportation sector, ultimately contributing to improved service delivery.

Media

Media

Integrations Supported

Google Maps
Twilio

Integrations Supported

Square Payments
Stripe

API Availability

Has API

API Availability

Pricing Information

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Trial Offered?

Pricing Information

$349/month
Plans start at $349/month for up to 10 drivers and include two dispatcher seats. Additional features are priced separately. Every plan includes unlimited rides with no per-trip fee or fare commission. A 14-day free trial and no setup fee are included.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Yamsol LLC

Date Founded

2018

Company Location

United States

Company Website

nemtplatform.com

Company Facts

Organization Name

LiveryOS

Date Founded

2026

Company Location

United States

Company Website

liveryos.com

Categories and Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Import / Export Data
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Categories and Features

Taxi Dispatch

Not specified

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