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What is NetFortris Comm-unity?

Consolidate Your Communications! All your messaging is centralized in a single platform! You can utilize chat, text, fax, and conferencing, as well as make calls, collaborate, and much more. NetFortris Community integrates all forms of communication—voice, video, messaging, collaboration, conferencing, and meetings—into an intuitive platform. By leveraging Cloud technology, your team can work together seamlessly on any device, regardless of their location, whether they're at the office, at home, or traveling. Designed to address your current and future business communication requirements, NetFortris Community is flexible and scalable as your business evolves. It consistently delivers the latest features when you need them most, ensuring that all communication channels are readily accessible in one convenient location, which enhances teamwork and boosts productivity. Accessible from any internet-capable device, Comm-unity empowers your team to work efficiently whether at home or on the go. As your organization expands, Comm-unity can easily accommodate additional users, whether you're adding one or hundreds. With this platform, you can ensure that your communication needs will always be met.

What is CommSouth?

As enterprise environments transform into larger, more diverse, and geographically spread-out organizations, there is an increasing need for integrated communication solutions that facilitate technological harmonization. CommSouth offers a robust array of unified communication and collaboration tools that blend both real-time and asynchronous communication approaches. The following highlights some key sectors served by CommSouth, all aimed at improving operational efficiency and enhancing productivity. With a strong focus on flexibility, CommSouth provides outstanding solutions for contact centers, empowering them to adapt to various situations to elevate customer experiences. To create a seamless and productive collaboration and customer service atmosphere, a variety of communication needs are addressed, enabling agents to interact through a single channel while receiving responses via multiple channels or devices. The Comm Contact Centre not only supports this capability but also plays a crucial role in monitoring costs and refining agent training and performance metrics. Moreover, this level of integration fosters a more efficient workflow, ultimately leading to enhanced service delivery and customer satisfaction. Such advancements in communication technology are essential for enterprises aiming to thrive in today’s fast-paced business landscape.

Media

Media

Integrations Supported

Microsoft 365
Cisco Meraki
Microsoft Teams
NetFortris SD-WAN
Oreka TR
Salesforce
Skype
VeloCloud SD-WAN
Zoom

Integrations Supported

Microsoft 365
Cisco AnyConnect

API Availability

API Availability

Pricing Information

$19.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

NetFortris

Date Founded

1994

Company Location

United States

Company Website

www.netfortris.com

Company Facts

Organization Name

CommSouth

Date Founded

1995

Company Location

India

Company Website

www.commsouth.com/solutions#enterprise

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Unified Communications

Telephony

Call Center Management
Call Monitoring
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Categories and Features

Call Center

Not specified

Call Recording

Not specified

IVR

Not specified

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