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What is Nextiva XBert?

Nextiva XBert is an AI-powered assistant designed to oversee customer communications, acting as an answering service, receptionist, and support representative that operates 24/7 to manage phone calls, texts, chats, and emails. It greets callers, answers questions, organizes and modifies appointments, gathers lead details, and resolves common inquiries autonomously, only escalating issues when they surpass the AI's expertise or involve sensitive information. The performance of XBert is enhanced through the analysis of your business website, services, hours of operation, and frequently asked questions, allowing it to continuously improve its responses based on actual user interactions. It merges voice, text, and chat into a unified conversation thread, ensuring that the context remains intact across various communication channels. Built on Nextiva's powerful enterprise framework, it complies with regulatory standards such as PCI DSS, HIPAA, and GDPR, while also offering features like comprehensive call recording and transcription, along with customizable operational limits. Starting at around $99 monthly for a defined number of AI interactions, XBert can be set up in just a few minutes without requiring any programming knowledge, making it suitable for a diverse array of businesses. Additionally, its flexible nature enables it to adapt and grow alongside your business's evolving needs, ensuring long-term alignment with your operational goals. This makes XBert not just a tool, but a valuable partner in enhancing customer engagement and efficiency.

What is AI Phone Call PRO?

AI Phone Call PRO functions as a versatile AI receptionist and business communication tool, geared towards handling incoming calls and streamlining outbound marketing initiatives. Businesses can customize their voice agents with distinctive tones, personalized greetings, and specific scripts, allowing these agents to respond to questions, assess potential leads, book appointments through platforms like Google Calendar or Calendly, and provide transcripts and recordings of calls. Furthermore, the service offers insightful call analytics, encompassing data on sentiment, call length, completion rates, and AI-generated summaries, while also enabling users to review their call history for deeper insights. Subscribers benefit from a unique phone number and a predetermined quota of monthly calling minutes, with options for advanced packages that include features for outbound marketing campaigns, sentiment assessments, API integrations, dedicated customer support, and the capability to transfer existing numbers. This service proves especially advantageous for firms aiming to optimize their telephone operations, serving a diverse range of sectors including real estate, healthcare, legal services, property management, automotive, finance, home services, and retail. Ultimately, by harnessing this innovative technology, organizations can significantly improve their customer interaction and operational productivity while catering to the specific needs of various industries. Additionally, the adaptability of the platform ensures that it can evolve with the changing demands of businesses and their clients.

Media

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Media

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Integrations Supported

Nextiva

Integrations Supported

Calendly
Google Calendar

API Availability

API Availability

Has API

Pricing Information

$15/user/month
Free Trial Offered?

Pricing Information

$29/month
Starter is $29/month and includes 60 minutes, inbound and outbound calls, 30+ AI voices, transcripts, and a managed phone number. Additional usage is billed per minute. No contract.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Webinars

Company Facts

Organization Name

Nextiva XBert

Date Founded

2025

Company Location

United States

Company Website

www.nextiva.com/products/ai-receptionist

Company Facts

Organization Name

AI Phone Call

Date Founded

2021

Company Location

United States

Company Website

aiphonecall.pro/

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Receptionists

Not specified

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