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What is Nodus OS?

Nodus OS functions as an AI-enhanced receptionist and management system tailored for businesses focused on service delivery. It adeptly handles incoming calls, follows up with potential clients, organizes appointments and job schedules, and promotes seamless communication with customers. By analyzing user interactions and results, it offers suggested messages, bookings, and follow-ups for consideration. Users possess the ability to approve, alter, or reject these recommendations, and they can also designate specific levels of autonomy for various tasks, communication methods, or customer segments. The platform’s centralized workspace consolidates calls, messages, calendars, contacts, and discussions while offering features such as an activity stream, decision-making rules, an audit trail, and options to pause or revert specific actions. Aimed at operators of service-oriented businesses and agencies within the Australian market, Nodus OS is designed to improve both operational productivity and communication efficiency. Additionally, its intuitive interface allows even those with minimal technical skills to navigate the system effortlessly, making it accessible to a wide range of users. In essence, Nodus OS not only streamlines operations but also empowers businesses to enhance their customer engagement strategies.

What is InsertChat?

InsertChat is an AI-powered front desk and customer communication platform that enables businesses to manage conversations across voice, chat, email, and messaging channels. The software provides an AI receptionist capable of answering incoming telephone calls, responding to common questions, and collecting information from callers. Its website chatbot allows visitors to ask questions, request information, and submit contact details through an embedded chat interface. Businesses can connect email accounts to enable AI-assisted drafting and sending of responses to customer inquiries. The platform also supports SMS and WhatsApp messaging, extending automated communication to customers who prefer text-based interactions. InsertChat uses knowledge sources such as website content, FAQs, documents, and product information to provide answers based on business-specific information. Its appointment scheduling tools can check availability, create bookings, and assist with rescheduling or cancellations through supported calendar integrations. A centralized inbox consolidates conversations across channels and provides employees with access to customer information, message histories, and internal notes. Human handoff functionality allows staff members to intervene when inquiries require additional attention or fall outside configured automation rules. The platform offers integrations with applications including Google Calendar, Gmail, Outlook, HubSpot, Shopify, Zendesk, and other supported business systems. Additional configuration options include customizable assistant branding, communication tone, knowledge management, and approval settings for automated actions.

Media

No images available

Media

Integrations Supported

Integrations Supported

Amazon S3
Axis LMS
CSS
Crisp
DALL·E 3
Drift
Facebook Messenger
Google Calendar
Google Cloud Search
Google Sites
Gorgias
HubSpot CRM
HubSpot Customer Platform
Kustomer
LiveChat
Notion
Olark
Perplexity
WordPress
Zapier

API Availability

API Availability

Has API

Pricing Information

$197/month

Pricing Information

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Nodus AI Systems

Date Founded

2026

Company Location

Australia

Company Website

nodusaisystems.com

Company Facts

Organization Name

InsertChat

Company Location

United States

Company Website

insertchat.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

Chatbot

Not specified

Conversational AI

Not specified

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