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What is Norby AI?

Provide your product or service information, and Norby will quickly offer precise answers to your customers. In today’s fast-paced world, customer service management can be both exhausting and expensive, primarily because of the repetitive nature of certain tasks. Our aim is to boost the efficiency of your support and sales teams by automating these common inquiries using cutting-edge AI technology. We also make it our mission to ensure that this solution is both accessible and easy to use for small businesses. With Norby handling straightforward queries that could be resolved by simply visiting your website, your team can focus on addressing more intricate matters. Additionally, Norby is engineered to guarantee that the appropriate offer is presented to each customer at the optimal moment, thereby enriching the overall customer journey. By adopting Norby, your business can not only save valuable time but also foster a smoother and more efficient customer interaction workflow, ultimately leading to greater satisfaction and loyalty among your clientele. This innovative approach empowers your teams, allowing them to excel in areas that truly require their expertise.

What is Heyy?

Heyy is an AI-powered platform that streamlines customer messaging and automation, allowing businesses to manage and grow their interactions, sales, support, and marketing across multiple channels such as WhatsApp, Instagram, Facebook Messenger, and website chat, all within a unified interface. Users can create customized “AI Employees” that interact with customers by answering FAQs, qualifying leads, automating sales, directing messages, and seamlessly integrating with CRMs, e-commerce platforms, ticketing systems, and backend processes without requiring any coding skills. The platform also offers advanced features like multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing communications, and simple integrations via APIs or webhooks, turning live chat into measurable business outcomes. Moreover, the AI is designed to escalate complex queries to human agents while effectively handling routine tasks, which not only saves time for team members but also ensures continuous engagement throughout the day. This holistic strategy significantly boosts operational efficiency and fosters stronger customer relationships through dependable service and support. As a result, businesses can achieve higher levels of customer satisfaction and loyalty by leveraging the comprehensive tools provided by Heyy.

Media

Media

Integrations Supported

Axis LMS
ChatGPT

Integrations Supported

Calendly
Facebook Messenger
Gmail
Instagram
Notion
Slack
WhatsApp
Zapier
monday AI work platform

API Availability

API Availability

Has API

Pricing Information

€0.17 per day

Pricing Information

$49 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Norby AI

Date Founded

2020

Company Location

Estonia

Company Website

norby.io

Company Facts

Organization Name

Heyy

Date Founded

2024

Company Location

United States

Company Website

heyy.io

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

AI Agents

Not specified

AI Chatbots

Not specified

AI CRM

Not specified

AI Customer Service

Not specified

AI Employees

Not specified

Chatbot

Not specified

Conversational AI

Not specified

WhatsApp Marketing

Not specified

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