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What is O-Valet?

O-Valet's valet-parking application enables complete digital transformation of your valet operation, supporting both ticketless and traditional ticket methods. This innovative solution provides enhanced revenue management capabilities, including control over entry and exit via gate arms, as well as customizable reporting for rates and lost income, while also evaluating employee performance effectively. With O-Valet, customer service experiences are streamlined, ensuring smooth transitions from vehicle drop-off to pick-up. The service accommodates various ticket formats, such as paper, plastic, and SMS, which helps to lower operational costs and boost revenue for each vehicle processed. Upon a guest's arrival, your valet attendant will promptly issue a ticket in any of these formats, allowing the O-Valet system to log the vehicle's details accurately. The entire process is meticulously tracked through the O-Valet App, eliminating issues like misplaced keys or vehicles, while reducing wait times for guests and enhancing overall efficiency. This leads to a well-run operation that not only optimizes your business practices but also ensures high levels of customer satisfaction. Ultimately, investing in O-Valet means you are prioritizing both operational excellence and an exceptional guest experience.

What is BoatCloud?

BoatCloud is a cutting-edge application designed to enhance the communication of reservations between marinas and their customers. Our platform enables marina guests to easily make real-time valet and concierge reservations at any time of the day. Marinas also gain from our intuitive management interface, which allows them to effectively track and manage these bookings. In addition, StackTrack is a dynamic web application that provides boat owners the ability to schedule their own drystack launches while simultaneously reserving additional valet and concierge services online. This system offers marinas an efficient way to handle and fulfill all reservation requests, whether they come from customers or are managed internally. By substituting the conventional phone-based reservation system with our user-friendly cloud-based SaaS solution, we significantly improve the overall experience, making it accessible from any internet-connected computer or mobile device. This innovation ensures that both marinas and customers benefit from a more streamlined and convenient reservation process, ultimately fostering better relationships and enhancing service delivery. Furthermore, our commitment to continuous improvement means that we are always looking for ways to further refine and optimize the user experience.

Media

Media

Integrations Supported

Agilysys Pay
Oracle Cloud Infrastructure

Integrations Supported

Storable Marine

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

O-Valet

Date Founded

2013

Company Location

United States

Company Website

www.o-valet.com

Company Facts

Organization Name

Anderson Software

Company Website

www.boatcloud.com

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

Categories and Features

Marine

Marina Management
Scheduling
Storage Management

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