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What is O-Valet?

O-Valet's valet-parking application enables complete digital transformation of your valet operation, supporting both ticketless and traditional ticket methods. This innovative solution provides enhanced revenue management capabilities, including control over entry and exit via gate arms, as well as customizable reporting for rates and lost income, while also evaluating employee performance effectively. With O-Valet, customer service experiences are streamlined, ensuring smooth transitions from vehicle drop-off to pick-up. The service accommodates various ticket formats, such as paper, plastic, and SMS, which helps to lower operational costs and boost revenue for each vehicle processed. Upon a guest's arrival, your valet attendant will promptly issue a ticket in any of these formats, allowing the O-Valet system to log the vehicle's details accurately. The entire process is meticulously tracked through the O-Valet App, eliminating issues like misplaced keys or vehicles, while reducing wait times for guests and enhancing overall efficiency. This leads to a well-run operation that not only optimizes your business practices but also ensures high levels of customer satisfaction. Ultimately, investing in O-Valet means you are prioritizing both operational excellence and an exceptional guest experience.

What is CVPS Valet?

CVPS's Valet offers a comprehensive selection of mobile and desktop applications designed to enhance valet services, leading to increased revenue, reduced labor costs, and fewer damage claims. Key features include ticketless valet options, photographic vehicle damage evaluations, and secure PCI-compliant credit card transactions, along with seamless integrations with external systems such as PARCS and hotel and casino management platforms. The software tracks every aspect of the valet service, from guest arrival to departure, ensuring accountability and meticulous logging. It supports direct posting of parking charges to guest accounts through connections with widely-used hotel management systems and facilitates credit card transactions via top payment gateways using P2PE and EMV technologies. Furthermore, operators can generate productivity reports to optimize valet services and monitor vehicle request times, enabling real-time updates for valet staff regarding parking and retrieval. This detailed approach not only enhances operational efficiency but also significantly elevates the guest experience in hospitality environments. By employing these advanced tools, venues can ensure that both staff and guests benefit from a streamlined and efficient valet service.

Media

Media

Integrations Supported

Agilysys Pay
Oracle Cloud Infrastructure

Integrations Supported

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

O-Valet

Date Founded

2013

Company Location

United States

Company Website

www.o-valet.com

Company Facts

Organization Name

CVPS

Date Founded

1996

Company Location

United States

Company Website

cvps.solutions/product/valet-parking-solutions/

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

Categories and Features

Parking Management

Not specified

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