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features
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What is Obi Helper?

24/7 Obi serves as a smart chatbot that provides constant support to visitors seeking information about your products or services, thereby increasing the chances of turning them into paying customers. Key Features: An entirely customizable interface free from any external branding or links. An extensive knowledge base that empowers the AI chatbot with in-depth information about your products for more insightful responses. A flexible in-chat call-to-action button designed to enhance conversions, whether for subscriptions, phone calls, appointments, and various other actions. Seamless compatibility with major website and ecommerce platforms including Wix, Squarespace, Shopify, and WooCommerce, which guarantees easy integration and wide-ranging accessibility. Additionally, the chatbot's ability to learn from interactions allows it to improve its responses over time, further enriching the user experience.

What is Egentify?

Egentify is a groundbreaking customer support solution tailored for ecommerce businesses utilizing platforms like Shopify and WooCommerce. In contrast to conventional chatbots and outdated helpdesk solutions that simply provide responses, Egentify goes a step further by actively engaging customers through both chat and phone to carry out specific tasks. The platform integrates smoothly with your online store, allowing it to access real-time data during interactions, which empowers it to independently look up orders, process refunds, and manage support inquiries without needing human assistance or a constantly updated knowledge base. With no setup required, businesses can implement Egentify instantly, leading to faster resolutions for merchants and significantly decreasing the time allocated to repetitive support duties. Customers reap the rewards of this efficiency, receiving prompt help through chat and voice channels. The pricing model is transparent, featuring a free plan and no charges per resolution, keeping support expenses consistent irrespective of the number of tickets the AI handles. Currently, Egentify operates on WooCommerce, while its integration with Shopify is finalized and pending public launch following app store approval. This strategic positioning allows Egentify to revolutionize the customer service landscape in the ecommerce sector, ultimately enhancing the overall shopping experience. The platform's ability to streamline operations signifies a meaningful shift in how businesses can manage customer interactions.

Media

No images available

Media

Integrations Supported

Shopify
WooCommerce

Integrations Supported

Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Obi Helper

Date Founded

2024

Company Location

Portugal

Company Website

www.obihelper.com

Company Facts

Organization Name

Egentify, Inc.

Date Founded

2026

Company Location

United States

Company Website

egentify.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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