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What is Omnibot?

The OmniBot Platform offers a thorough "end-to-end" solution that enables businesses to effectively and affordably develop and enhance their intelligent chat and voice assistant capabilities. Distinct in Europe, OmniBot is one of the limited providers that present a credible alternative to leading platform companies based in the United States and China. This platform has successfully delivered solutions for major organizations that previously relied on foreign technology services like IBM Watson, Google Dialogflow, and Amazon Lex. Its client and partner roster includes notable names such as Volkswagen, Deutsche Telekom, T-Systems, EWE, Cewe Color, Lufthansa, Team Neusta, and Deutsche Bahn, alongside prominent firms from the USA, the Middle East, and Asian countries including India and Japan. With the OmniBot Platform's advanced capabilities, almost any software or hardware can be enriched with conversational intelligence, incorporating natural language understanding and lifelike voice interactions. Such an innovative strategy not only redefines how businesses connect with their customers but also fosters a more seamless and user-friendly communication experience. Ultimately, this evolution in interaction not only enhances efficiency but also builds stronger relationships between companies and their clientele.

What is OmniDefend?

OmniDefend offers robust protection for your workforce, including employees, contractors, and vendors, through a universal single sign-on system paired with strong authentication methods to safeguard business applications and processes. By employing multi-factor authentication, OmniDefend effectively combats fraud by monitoring and securing both online and in-person customer transactions. Furthermore, OmniDefend enables quick integration of authentication into websites, allowing for a password-free user experience while still maintaining secure e-commerce transactions. The platform adheres to established security standards, ensuring its reliability and effectiveness. To maximize compatibility and security for single sign-on applications, OmniDefend supports protocols such as OpenId 2.0, OAuth 2.0, and SAML. Additionally, with the implementation of SCIM 2.0, OmniDefend can effortlessly integrate with existing identity management and user provisioning systems, streamlining the authentication process even further. This comprehensive approach to security empowers organizations to focus on their core operations without compromising on safety.

Media

Media

Integrations Supported

Netcall Liberty

Integrations Supported

Netcall Liberty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omnibot

Company Location

Germany

Company Website

omnibot.ai/

Company Facts

Organization Name

Softex

Company Website

www.omnidefend.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Authentication

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Privileged Access Management

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

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