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What is Omnibot?

The OmniBot Platform offers a thorough "end-to-end" solution that enables businesses to effectively and affordably develop and enhance their intelligent chat and voice assistant capabilities. Distinct in Europe, OmniBot is one of the limited providers that present a credible alternative to leading platform companies based in the United States and China. This platform has successfully delivered solutions for major organizations that previously relied on foreign technology services like IBM Watson, Google Dialogflow, and Amazon Lex. Its client and partner roster includes notable names such as Volkswagen, Deutsche Telekom, T-Systems, EWE, Cewe Color, Lufthansa, Team Neusta, and Deutsche Bahn, alongside prominent firms from the USA, the Middle East, and Asian countries including India and Japan. With the OmniBot Platform's advanced capabilities, almost any software or hardware can be enriched with conversational intelligence, incorporating natural language understanding and lifelike voice interactions. Such an innovative strategy not only redefines how businesses connect with their customers but also fosters a more seamless and user-friendly communication experience. Ultimately, this evolution in interaction not only enhances efficiency but also builds stronger relationships between companies and their clientele.

What is OmniPay?

OmniPay serves as the favored technology for First Data, facilitating payment acquisitions across various currencies and nations, and provides a cost-efficient and effective method for transaction processing. With a reach that spans over 5 million merchants in upwards of 70 countries, OmniPay works on behalf of 43 global acquirers across regions such as EMEA, North America, and APAC, managing transactions in 163 currencies and overseeing more than 3,500 interchange categories to reduce costs for acquirers. The platform is engineered to offer the necessary performance, scalability, and resilience that businesses need to thrive in a fast-evolving market landscape. Whether companies seek to expand their product lines, increase their global presence, or improve operational efficiency, OmniPay is well-equipped to help them achieve their objectives. The OmniPay Authorization Service further enhances this offering by ensuring secure authorization switching is available around the clock for both domestic and international transactions for merchant acquirers. In addition to supporting traditional card-present point-of-sale processing, the OmniPay Authorization Service also caters to a diverse range of transaction types and products, thereby broadening its functionality and value for clients. This adaptability solidifies OmniPay's position as a robust and comprehensive solution for the contemporary demands of payment processing. Moreover, the platform's ongoing innovations ensure that it remains at the forefront of industry advancements and client needs.

Media

Media

Integrations Supported

Netcall Liberty
TWINT

Integrations Supported

Netcall Liberty
TWINT

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omnibot

Company Location

Germany

Company Website

omnibot.ai/

Company Facts

Organization Name

First Data

Date Founded

1971

Company Location

United States

Company Website

www.firstdata.com/en_br/products/financial-institutions-br/omnipay.html

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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