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What is OnCrew?

AI receptionist for HVAC, plumbing, electrical and roofing contractors. Answers every call 24/7 in your company's name and flags emergencies. Pricing is simple and published: Starter $49/mo (150 minutes, then $0.49 per extra minute), Pro $149/mo (200 minutes) and Multi-Truck $349/mo (500 minutes), then $0.99 per extra minute. Every plan starts with a 14-day free trial, no credit card needed.

What is CallsAround?

CallsAround functions as a 24/7 AI answering service that includes emergency dispatch features specifically designed for home-service sectors like restoration, HVAC, plumbing, electrical, and cleaning. It efficiently manages every incoming call to your local number through a customizable AI receptionist that ensures a natural interaction experience, qualifies leads, answers common inquiries, takes messages, and checks appointments on Google Calendar. In genuine emergency situations, the system bypasses message-taking to initiate a dispatch process that alerts your designated on-call staff in a predefined order of up to ten contacts, while also respecting availability windows set in Dispatch. It intelligently identifies answering machines to prevent voicemails from being recorded as answered calls, sends SMS notifications at each escalation stage, and facilitates warm transfers with relevant context about the caller's situation. With carrier-level dead-man failover, calls remain routed to your phone without interruption, even if technical issues arise with the AI system. Every interaction is carefully documented through recordings, transcripts, and a comprehensive escalation history, ensuring accountability and ease of access to information. Furthermore, it seamlessly integrates with various platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as supports Zapier, API connections, and signed webhooks, providing a robust and efficient service framework. This comprehensive approach enhances customer engagement while simplifying operations for service businesses, enabling them to deliver exceptional service levels even during high-demand periods or crisis situations. Ultimately, this innovative solution allows businesses to focus on their core services while benefiting from improved communication and operational efficiency.

Media

Media

No images available

Integrations Supported

Google Calendar
Housecall Pro
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$49/month
Starter $49/mo (150 minutes, then $0.49 per extra minute), Pro $149/mo (200 minutes) and Multi-Truck $349/mo (500 minutes), then $0.99 per extra minute. 14-day free trial, no card to start.
Free Trial Offered?

Pricing Information

$79/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

OnCrew

Date Founded

2026

Company Location

United States

Company Website

oncrew.ai/

Company Facts

Organization Name

TetraCore

Company Location

United States

Company Website

callsaround.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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