Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maintenance Care Reviews & Ratings
    296 Ratings
    Company Website
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    22 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,173 Ratings
    Company Website
  • Redlist Reviews & Ratings
    64 Ratings
    Company Website
  • Setyl Reviews & Ratings
    48 Ratings
    Company Website
  • Kinderpedia Reviews & Ratings
    322 Ratings
    Company Website
  • Maintainly Reviews & Ratings
    73 Ratings
    Company Website
  • Pikmykid Reviews & Ratings
    235 Ratings
    Company Website
  • GoCodes Reviews & Ratings
    275 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website

What is One to One Plus?

The management of assets and help desks within K-12 education has become notably intricate. We recognize the hurdles you encounter, including the challenge of navigating through various outdated programs and depending on a mix of library systems for managing devices, as well as handling help requests via email and coping with a flood of spreadsheets and paper documentation. By utilizing One to One Plus, you gain access to a unified asset management and help desk solution that brings all aspects together on one platform. This system is crucial for boosting your team’s efficiency and effectiveness. You can oversee all technology devices from a single interface while tracking the complete history of each item. Furthermore, it easily integrates with your existing systems through a user-friendly API connection and facilitates the generation of invoices for any damaged devices. Our platform caters to schools of varying sizes across the country, and by becoming part of the One to One Plus community, you will benefit from a wealth of knowledge sharing, best practices, and innovative strategies related to K-12 asset management and help desk ticketing, thus ensuring your operations run more smoothly and efficiently. The right set of tools not only simplifies your management tasks but also enhances how you utilize your school’s technological assets. In the rapidly evolving educational landscape, having an effective system in place becomes paramount to achieving long-term success.

What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
ClassDojo
ClassLink
FileWave
Google
Google Chrome
Gradelink SIS
Kahoot!
Microsoft Azure
Microsoft System Center
Mimasa AI
NIM
PowerSchool SIS
Prodigy
Quizlet
RapidIdentity
SchoolTool
TeamViewer
VNC Connect
Wayground

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing based on district student enrollment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Edutek Solutions

Date Founded

2015

Company Location

United States

Company Website

onetooneplus.com

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Categories and Features

Fixed Asset Management

Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Disposal Management
Inventory Tracking

IT Asset Management

Audit Management
Contract/License Management
Cost Tracking
Inventory Management
Procurement Management

K-12

Not specified

School Accounting

Not specified

School Management

Not specified

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

Popular Alternatives

SyAM Reviews & Ratings

SyAM

SyAM Software

Popular Alternatives

Manage1to1 Reviews & Ratings

Manage1to1

Overwatch Data Services