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What is OneHash Chat?

OneHash Chat is a holistic customer support platform that enables businesses to embed the tool within their websites to provide immediate assistance to their clients. It includes a Shared Inbox that aggregates all communications into one streamlined interface for efficient management. Interactive Chatbots enhance engagement, allowing companies to interact with prospective customers in a fluid and effective manner. This adaptable tool supports connections across numerous channels, such as websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and beyond. All of these capabilities come at an affordable price of just $27 monthly. For any questions or support, users are encouraged to utilize the chat support feature available on our website. This functionality allows for customer interactions across various platforms without the hassle of switching between applications. Furthermore, users can save commonly asked questions as template responses to expedite conversations. The shared inbox also promotes better internal communication among team members regarding ongoing discussions or queries. By leveraging OneHash Chat, businesses can proficiently oversee customer interactions and team collaborations within a single, cohesive platform. This ultimately fosters an environment where both customer service excellence and effective teamwork can thrive without unnecessary barriers, enhancing overall productivity.

What is EveryChan?

EveryChan is a robust cloud contact center and customer support platform that merges web chat, email, voice, and social messaging into a single agent interface. It enables interactions through numerous channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, while also allowing for voice calls to be managed within the same system and providing automatic two-way translation to improve conversations between agents and customers in their preferred languages. Teams are empowered to efficiently manage conversations, support various brands, and utilize features like chatbots, voicebots, an AI receptionist, agent assistance, suggested replies, and conversation summaries. This solution is specifically designed for Business Process Outsourcers (BPOs) and multilingual customer experience teams that handle customer interactions across a variety of channels and brands. Furthermore, the platform offers white-label options and seamless integrations with business tools like HubSpot, Google Workspace, Slack, and GitHub, which facilitates customized workflows. Different pricing tiers come with varying usage limits, and some AI capabilities and voice features might incur extra usage fees. Ultimately, EveryChan aims to boost the efficiency of customer support and ensure more effective communication across multiple channels, making it a versatile choice for businesses looking to enhance their customer engagement strategies.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Slack
WhatsApp
Cal ID
Facebook
OneHash CRM
Shopify
Stripe
WooCommerce
viaSocket

Integrations Supported

Facebook Messenger
Slack
WhatsApp
GitHub
Google Workspace
HubSpot CRM
LINE
Telegram

API Availability

API Availability

Pricing Information

$27 per month
Free Trial Offered?

Pricing Information

$29/agent/month
The Growth plan starts at $29 per agent/month with annual billing. A 14-day free trial is available. AI and voice usage may incur additional charges.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

OneHash

Date Founded

2020

Company Location

United States

Company Website

www.onehash.ai/chat

Company Facts

Organization Name

EveryChan

Company Location

United States

Company Website

everychan.com

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Customer Service

Not specified

Live Chat

Not specified

Categories and Features

Live Chat

Customizable Branding
Third Party Integration
Transfers / Routing

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