Ratings and Reviews 104 Ratings
Ratings and Reviews 18 Ratings
Alternatives to Consider
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
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ULTATELUltatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
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iPlumiPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations. Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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Intermedia UniteEngage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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Yeastar P-Series PBX SystemYeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
What is Ooma Office?
What is Dialpad Connect?
Integrations Supported
API Availability
API Availability
Pricing Information
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
Ooma
Date Founded
2004
Company Location
United States
Company Website
www.ooma.com/office/
Company Facts
Organization Name
Dialpad
Date Founded
2011
Company Location
United States
Company Website
www.dialpad.com/business-communications/
Categories and Features
Business Phone Systems
Business VoIP
Call Forwarding
Not specified
Cloud Communication Platform
Not specified
Cloud PBX
Telephony
Toll Free 800 Number
Not specified
UCaaS
Not specified
Unified Communications
Vanity Phone Number
Not specified
Video Conferencing
Virtual Phone Number
Not specified
Web Conferencing
Categories and Features
AI Sales Assistants
Dialpad's AI Sales Assistant empowers sales teams to accelerate their deal-closing process by delivering timely insights throughout calls. This tool effortlessly transcribes discussions, underscores important points, records action items, and generates AI-based suggestions for follow-up actions. By equipping representatives with immediate access to crucial information, the AI Sales Assistant enhances team organization, boosts productivity, and allows members to concentrate on nurturing relationships rather than getting bogged down in note-taking.
Not specified
Business Phone Systems
Dialpad offers a modern business phone solution that transforms conventional desk phones into a versatile cloud-based system compatible with any device. With this platform, teams can enjoy high-quality voice calls, send SMS and MMS messages, and utilize sophisticated features such as call routing, voicemail transcription, and AI-driven insights, all integrated into a single cohesive system.
Business Text Messaging
Dialpad stands out as a premier CCaaS solution, offering a comprehensive cloud contact center that integrates voice, messaging, and various digital communication channels. By leveraging AI-driven insights, smart routing capabilities, and live analytics, Dialpad empowers support and sales teams to enhance their customer interactions, delivering quicker and more tailored experiences while optimizing overall operational effectiveness.
Not specified
Business VoIP
Dialpad provides organizations with a contemporary VoIP service that transforms outdated landline systems into a comprehensive, internet-driven communication platform. Teams utilizing Dialpad can enjoy high-quality voice calls, send SMS/MMS messages, and maintain connections across various devices, whether they're using a desktop or mobile. Additionally, as a fully integrated communications solution, Dialpad includes features such as video conferencing, team messaging, and AI-enhanced productivity tools. This leads to a more adaptable and budget-friendly option compared to conventional phone systems, allowing businesses to engage with customers on their preferred channels.
Call Center
Dialpad offers a comprehensive call center solution that integrates high-quality VoIP calling, integrated AI coaching, multi-channel routing, and powerful analytics within a user-friendly platform. This system is tailored to assist sales and support teams in enhancing productivity, accelerating response times, and scaling operations without the complications associated with traditional call center technologies.
Call Tracking
Dialpad's call tracking feature enables teams to effortlessly and automatically record call information, link leads to specific marketing initiatives, examine transcripts, and evaluate performance patterns. The platform offers real-time dashboards along with AI-driven suggestions, assisting both marketing and sales teams in fine-tuning their messaging and boosting conversion rates.
Cloud PBX
Dialpad’s Cloud PBX offers a comprehensive phone system that integrates VoIP calling, smart call routing, voicemail transcription, and AI-driven insights, all hosted in the cloud. This allows teams to make and receive calls from any device and location. It enhances the traditional PBX experience with features such as efficient call routing and AI analytics, providing a versatile and expandable option for businesses. The setup process is straightforward, management is user-friendly, and it can easily adapt to the growing demands of your organization.
Collaboration
Dialpad allows you to manage all your communication—both internal and external—within a single, user-friendly platform. You can make voice calls, conduct video conferences, send SMS/MMS messages, and much more, all accessible through the desktop or mobile application.
Contact Center as a Service (CCaaS)
Dialpad stands out as a leading CCaaS solution for teams seeking enhanced customer interaction. This cloud-based platform allows users to manage calls, texts, and chats seamlessly in one place. With the support of AI-driven insights, agents can provide superior service, while managers can monitor performance metrics in real-time.
Not specified
Team Chat
Dialpad's team messaging platform provides a secure environment for conversations, featuring group discussions, file sharing capabilities, and an AI-enhanced search function that spans all discussions. By merging calls, meetings, and contact center functionalities, it simplifies teamwork and minimizes the need to switch contexts. This enables teams to communicate, exchange files, and maintain alignment, all without needing to exit ongoing calls or meetings.
Team Communication
Dialpad enhances team collaboration by providing secure messaging, group discussions, file sharing capabilities, and advanced AI search functionality that retrieves any information exchanged in conversations. This keeps teams engaged and minimizes interruptions by seamlessly linking chat with calls, meetings, and contact center applications.
UCaaS
Dialpad stands out as a premier UCaaS solution, integrating VoIP voice calls, SMS/MMS messaging, video meetings, team chats, and AI-powered analytics all within a user-friendly platform. Its robust performance, scalability, and cutting-edge capabilities position it as a top option for contemporary companies aiming to enhance their communication processes.
Not specified
Unified Communications
Dialpad consolidates all your communication channels into a single platform, merging voice calls, messaging, video conferencing, and team collaboration into a unified cloud solution. Equipped with AI-driven insights and effortless integrations, teams can maintain connectivity, enhance productivity, and stay well-informed, regardless of their location, ensuring a smooth workflow at all times.
Video Conferencing
Dialpad simplifies video conferencing by providing seamless, high-definition meetings paired with integrated collaboration features. Effortlessly share your screen, engage in real-time chats, and benefit from automatic AI-generated summaries, ensuring that all participants have a clear understanding after the meeting concludes.
Web Conferencing
Dialpad’s online meeting platform combines high-definition video, live chat, screen sharing, and AI-generated meeting summaries into a single user-friendly interface. It aims to ensure that teams remain synchronized, effortlessly record important insights, and maintain project momentum, all without the need for any downloads.