Ratings and Reviews 104 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TollFreeForwarding Reviews & Ratings
    4.2 out of 5 stars 3,266 Ratings
    Company Website for TollFreeForwarding
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • ULTATEL Reviews & Ratings
    4.7 out of 5 stars 115 Ratings
    Company Website for ULTATEL
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Intermedia Unite Reviews & Ratings
    4.2 out of 5 stars 1,646 Ratings
    Company Website for Intermedia Unite
  • PBXware Reviews & Ratings
    4.6 out of 5 stars 39 Ratings
    Company Website for PBXware
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • Yeastar P-Series PBX System Reviews & Ratings
    4.8 out of 5 stars 116 Ratings
    Company Website for Yeastar P-Series PBX System
  • Zoom Phone Reviews & Ratings
    4.6 out of 5 stars 2,944 Ratings
    Company Website for Zoom Phone

What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

What is Nextiva?

Nextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.

Media

Media

Integrations Supported

Salesforce
Indent
NexHealth
Outdoo AI

Integrations Supported

Salesforce
AbacusLaw
Active Directory
Agency Matrix
AuguTech
Bitrix24
Clio
ConnectWise Automate
Flip
HubSpot Data Hub
Humhealth
Liine
Macaw AMS
Operata
SalesExec
SalesStreamliner
Tenfold

API Availability

API Availability

Pricing Information

$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing

Telephony

Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Not specified

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Not specified

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

Popular Alternatives

Zoom Phone Reviews & Ratings

Zoom Phone

Zoom Communications
4.6 out of 5 stars

Popular Alternatives

Zoom Phone Reviews & Ratings

Zoom Phone

Zoom Communications
4.6 out of 5 stars
Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia
4.2 out of 5 stars
3CX Reviews & Ratings

3CX

4.4 out of 5 stars
Dialpad Connect Reviews & Ratings

Dialpad Connect

Dialpad
4.5 out of 5 stars
Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia
4.2 out of 5 stars
Phone.com Reviews & Ratings

Phone.com

5.0 out of 5 stars
MightyCall Reviews & Ratings

MightyCall

4.8 out of 5 stars