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What is Open Office Community?

A comprehensive solution designed specifically for Local Government encompasses modules for Financials, Property and Rating, Asset Management, Licensing, Compliance, and Local Services. This community-centric framework provides both options and adaptability through a completely integrated system that covers the entire council. By transforming operational practices, you can improve community service by establishing a centralized access point for residents to easily interact with the council. This initiative aims to strengthen the relationship between Government and Community, promoting collaboration and a service-focused approach in public service delivery. With our portals, your community will enjoy 24/7 access to a range of services, including payment processing, daycare bookings, planning submissions, and numerous other online features, ensuring residents can conveniently obtain the services they require whenever they need them. This strategy not only simplifies processes but also significantly boosts overall satisfaction within the community, fostering a more engaged and connected populace. Ultimately, embracing such a system reflects a commitment to modernizing local governance and enhancing the quality of life for all residents.

What is Cayenta?

Cayenta offers an extensive array of enterprise software solutions tailored specifically for utilities and municipal organizations, encompassing systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The highly regarded Cayenta CIS excels as a multifunctional customer relationship management and utility billing system, adept at handling both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Moreover, it features integrated Customer Preference Management (CPM), allowing users to choose their preferred communication methods, along with the SilverBlaze customer engagement platform which streamlines self-service account management. On the financial front, the FMS is equipped with seamlessly integrated modules that address a wide range of accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, all supplemented by sophisticated reporting tools that enable thorough cost analysis while ensuring compliance with government regulations. Additionally, Cayenta's software solutions are crafted to bolster operational efficiency and elevate customer satisfaction for utility providers, ultimately transforming the way they engage with their customers. This comprehensive suite of tools not only streamlines processes but also empowers organizations to adapt to the evolving needs of their service areas.

Media

Media

Integrations Supported

AcaStat
SA Project Manager

Integrations Supported

AcaStat
SA Project Manager

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Office

Date Founded

1990

Company Location

Australia

Company Website

www.openoffice.com.au

Company Facts

Organization Name

Cayenta

Company Location

Canada

Company Website

www.cayenta.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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