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What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

What is Balancing Act?

Engage community members by sharing your financial strategy and educating them on key economic issues. Solicit insightful feedback to help navigate the tough choices necessary for achieving a balanced budget, enabling residents to grasp the same constraints you face. If you take pride in the services provided despite having limited resources, think about offering a comprehensive overview of how their contributions are utilized. This app includes a series of simple questions, estimates the taxes collected, and demonstrates how those funds are spent. "Prioritize" is an innovative platform designed to assess stakeholder preferences regarding budgetary projects, going beyond conventional surveys by using a unique two-step approach that allows users to select and rank their priorities. This interactive method not only boosts community participation but also deepens residents' comprehension of budgetary priorities. By involving citizens in this way, it ultimately nurtures a well-informed electorate capable of contributing positively to the decision-making process. Furthermore, creating transparency in financial matters can foster trust and collaboration within the community, ensuring that everyone's voice is heard and valued.

Media

Media

Integrations Supported

Social Point

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Company Facts

Organization Name

Balancing Act

Date Founded

1998

Company Location

United States

Company Website

abalancingact.com

Categories and Features

Categories and Features

Citizen Engagement

Not specified

Government

Budgeting & Forecasting
Self Service Portal

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