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What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

What is Delib?

Delib is a company dedicated to improving civic participation through its main product, Citizen Space, which offers a web-based platform for public sector organizations to carry out online consultations, community engagement efforts, surveys, and required consultation processes without needing any software installation. Citizen Space allows teams to design and implement engagement activities, use geospatial mapping tools, collect feedback via both desktop and mobile devices, and instantly analyze data through user-friendly dashboards. It also enables the exporting and reporting of findings to aid in decision-making while complying with accessibility and privacy regulations. By streamlining processes for citizen and stakeholder involvement, it helps planners, policymakers, and regulators manage formal consultations, spatial planning, climate engagement, and evidence requests more efficiently while achieving higher response rates, thus enhancing public trust and transparency in governance. Additionally, this cutting-edge platform plays a vital role in creating a more well-informed citizenry by equipping users with resources that encourage meaningful conversations between the public and those in positions of authority. Ultimately, Citizen Space not only fosters civic engagement but also builds a stronger connection between citizens and their government.

Media

Media

Integrations Supported

Social Point

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Company Facts

Organization Name

Delib

Date Founded

2001

Company Location

United Kingdom

Company Website

www.delib.net

Categories and Features

Categories and Features

Citizen Engagement

Not specified

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