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What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

What is Maptionnaire?

Maptionnaire serves as an efficient platform for citizen engagement, allowing cities, consultancies, and research bodies to gather local insights seamlessly while making decisions grounded in GIS data. Central to Maptionnaire are its innovative map-based tools, which facilitate the design of questionnaires, data collection, and comprehensive analysis. Additionally, it fosters collaboration among planners and local governments, aiding them in reporting and communicating effectively about community engagement initiatives and participatory budgeting with both citizens and stakeholders, as well as internally within their organizations. The subscription-based service offers three distinct plans, each tailored with various modules to meet the diverse demands of effective community engagement. Accessible from any device through a browser, Maptionnaire includes ongoing technical support and training as part of its offerings. The inception of Maptionnaire can be traced back to the realization by a group of urban planners in Helsinki in 2011, who identified a growing necessity for planners to involve the public and obtain genuine feedback from residents. This realization led to the establishment of Mapita Oy, aimed at providing a user-friendly platform that empowers individuals to create their own map-oriented surveys, ultimately enhancing community engagement efforts. The platform's evolution reflects a commitment to bridging the gap between urban planners and the communities they serve, ensuring that the voices of residents are heard and valued.

Media

Media

Integrations Supported

Social Point

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Company Facts

Organization Name

Mapita Oy

Date Founded

2011

Company Location

Finland

Company Website

maptionnaire.com

Categories and Features

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Urban Planning

Not specified

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