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What is OpenText Experience Aviator?

OpenText Experience Aviator acts as a sophisticated platform aimed at enhancing the crafting of contextual, personalized, and relevant communications and experiences for customers on a grand scale. Embedded within the OpenText Experience Cloud, this tool harnesses the power of generative AI, image AI, and content analysis, providing essential support to customer experience teams in their daily operations, allowing marketers, communicators, and customer success representatives to create captivating content, manage digital assets, and improve customer interactions with ease. Teams are empowered to either generate creative content or enhance existing materials, ensuring greater simplicity, clarity, empathy, and consistency, all while maintaining a unified brand voice throughout their communications. By integrating generative AI into OpenText Communications authoring workflows, teams can develop customized communications grounded in reliable enterprise data and customer insights. Furthermore, Experience Aviator has the ability to create web pages and digital assets, adapt content for diverse formats, and expedite the initial draft process, thereby reducing the necessity for manual editing. This all-encompassing tool not only streamlines the content creation workflow but also significantly boosts team productivity, ultimately leading to more effective customer engagements. Additionally, by fostering a more efficient process, it allows teams to focus on strategic initiatives that can drive further business growth.

What is OpenText Core Web Optimization?

OpenText Core Web Optimization is a powerful, predictive platform designed to help organizations create, test, and deliver personalized web experiences that drive engagement and maximize ROI. Utilizing audience segmentation, enhanced targeting, and comprehensive A/B and multivariate testing, it enables precise content personalization for different visitor groups. The solution integrates tightly with OpenText Web CMS authoring tools and the Google Marketing Platform, allowing seamless synchronization and enrichment of audience data with Google Analytics and Ads for deeper contextual insights. It offers a hybrid deployment model, combining the benefits of a SaaS platform with managed services to reduce downtime and ensure high availability. Marketers and developers can accelerate time to market by running tests at scale and targeting audiences quickly and efficiently. The platform supports delivering optimized content across multiple device types, offering mobile-first insights to improve user experiences via ongoing experimentation. Customizable reports track visitor activity, engagement, and conversion data, empowering data-driven marketing strategies. Flexible integration options include out-of-the-box connectors and JavaScript APIs, enabling users to extend functionality and integrate with other analytics, email, and third-party platforms. OpenText Core Web Optimization enables creative teams to work in familiar authoring environments like Experience Studio (eStudio), promoting collaboration and efficiency. With comprehensive support, training, and professional services, the platform is positioned as a strategic tool to elevate digital marketing efforts globally.

Media

Media

Integrations Supported

OpenText Aviator
OpenText Aviator Platform
OpenText Aviator Studio
OpenText DevOps Aviator
OpenText Service Management Aviator

Integrations Supported

Contentsquare

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/aviator-ai/experience-aviator

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/core-web-optimization

Categories and Features

AI Customer Success

Not specified

Customer Experience

Not specified

Customer Success

Not specified

Personalization

Not specified

Categories and Features

AB Testing

Not specified

Personalization

Not specified

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