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What is OpenVBX?

OpenVBX is a cloud-based telephony solution designed to integrate effortlessly with a user's Twilio account, facilitating both voice calls and messaging services. Teams can take advantage of a web-based dialer alongside a shared inbox to manage both incoming and outgoing communications, which includes SMS management, call logs, recordings, and the design of interactive call flows featuring menus, routing based on business hours, voicemail, and various IVR capabilities. The platform also supports functions such as call transfers, conference calls, voicemail transcription, appointment scheduling, and automated workflows for improved efficiency. Users can select from a variety of plans that offer virtual phone numbers and collaborative calling options, while higher-tier plans unlock additional sales features like click-to-call, local presence dialing, CRM integration, bulk calling, SMS marketing, and an AI-driven voice assistant. OpenVBX is particularly beneficial for a range of organizations, including real estate firms, healthcare providers, and lending institutions, thus catering to varied business requirements. The service is easily accessible via a web interface and an app available for Android, with Twilio usage charges billed separately to users. Moreover, OpenVBX's exceptional adaptability makes it an indispensable tool for enhancing communication strategies and optimizing customer interactions across multiple industries, ensuring that businesses can meet their unique operational demands effectively.

What is Acepeak?

Acepeak provides an all-encompassing cloud communication and AI-fueled contact center solution designed for modern enterprises. This innovative platform effortlessly combines a variety of features such as business phone systems, high-definition voice calling, SMS and MMS messaging, video conferencing, team communication, call recording, voicemail, interactive voice response (IVR), and a range of AI-driven communication tools. Furthermore, Acepeak includes capabilities like an AI receptionist, support from AI agents, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and smooth CRM integrations. Companies can easily manage voice, messaging, web chat, and social media interactions through a single, unified platform, effectively aiding teams that operate in multiple locations and countries. By leveraging Acepeak, organizations can optimize their communication workflows, enhance customer interactions, and effortlessly oversee all calls and conversations from one centralized hub, which ultimately leads to improved operational effectiveness and greater customer satisfaction. Its extensive functionalities empower businesses to adapt to the ever-evolving demands of the market while ensuring that their communication strategies remain robust and efficient.

Media

Media

No images available

Integrations Supported

Brevo
Gmail
Google Calendar
Google Meet
Mailchimp
Mailgun
Microsoft Teams
Twilio
Zoom

Integrations Supported

HubSpot CRM
Zoho CRM

API Availability

API Availability

Pricing Information

$99/month
The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

OpenVBX

Date Founded

2025

Company Location

India

Company Website

openvbx.app

Company Facts

Organization Name

Acepeak

Date Founded

2019

Company Location

Singapore

Company Website

www.acepeak.com

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Categories and Features

AI Call Center

Not specified

AI Receptionists

Not specified

Business VoIP

Not specified

Cloud PBX

Not specified

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