Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,631 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,531 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    620 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,381 Ratings
    Company Website
  • CallHub Reviews & Ratings
    427 Ratings
    Company Website

What is Orbox?

The process of establishing the system is simple and it supports a wide range of phone models and service providers, all while integrating smoothly with current central systems. You can manage all your phone interactions through a visually engaging and easy-to-use platform. Each incoming call can be routed to the most appropriate individual or agent at the optimal time, which facilitates effective communication. The online control panel provides straightforward access to recording, monitoring, and reviewing all calls conducted within your organization. You have the ability to create limitless call routes, offering you flexibility in their management through the administrative interface. Moreover, you can tailor messages for automated responses based on extension numbers, times, or caller IDs, ensuring a personalized experience. Incoming calls can also be redirected to specified numbers, and in instances where lines are occupied, calls can be placed in a queue while keeping the caller's details for later use. Another significant aspect is the conference calling feature, which allows three or more participants to join the conversation at once, thereby conserving both time and resources. This all-encompassing system not only optimizes communication workflows but also significantly boosts overall operational productivity, making it an invaluable asset for any organization. In summary, it provides a robust solution for modern communication challenges, enhancing both efficiency and user experience.

What is Clobba?

Clobba serves as a comprehensive platform for reporting, analytics, and monitoring, specifically designed for unified communications tools such as Microsoft Teams, enabling organizations to gain valuable insights into their voice, collaboration, and licensing operations. It features customizable dashboards and historical reports that examine crucial metrics, including call quality indicators like packet loss, latency, and jitter, as well as multi-leg call flows, user adoption rates, and device utilization alongside performance data for queues and auto-attendants, in addition to insights on license distribution and utilization. Enhancing its capabilities, Clobba incorporates role-based access, automated scheduling for reports, and real-time alerts for when thresholds are surpassed, allowing for deployment through either the vendor's cloud services or on-premises solutions. Furthermore, the main product can be augmented with various modules such as Clobba Real Time, which offers live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for setting up call queues and auto-attendants, License Adoption features, and a Voice Recorder. This modular framework empowers organizations to customize their Clobba experience to align with their unique communication requirements and challenges, ensuring a more efficient and tailored approach to unified communications management. By leveraging Clobba’s extensive features, teams can significantly improve their operational efficiency and decision-making processes.

Media

Media

Integrations Supported

Descartes Fleet Performance Management
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

Integrations Supported

Avaya Cloud Office
Cisco CX Cloud
Cisco Webex
MiCloud Connect
Microsoft 365
Microsoft Teams

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ORBCOM

Date Founded

2002

Company Location

Portugal

Company Website

orbcom.pt/our-products/orbox/

Company Facts

Organization Name

Code Software

Date Founded

2013

Company Location

United States

Company Website

www.codesoftware.net/clobba/

Categories and Features

Business Phone Systems

Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking

Call Center

Call Recording
IVR / Voice Recognition
Queue Management
Reporting/Analytics

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Popular Alternatives

Popular Alternatives

CMIT Voice Reviews & Ratings

CMIT Voice

CMIT Solutions