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What is OsmO?

OsmO functions as an AI-driven phone assistant that works with both iPhone and Android platforms. This cutting-edge application takes charge of calls you cannot answer, effectively screening out spam and unknown numbers, while gathering vital information such as the caller’s identity and the reason for their call, which it then summarizes and sends to you via text. Moreover, OsmO is capable of making outgoing calls for standard tasks such as booking appointments, checking availability, following up on refunds, and managing hold times during calls. It connects effortlessly with your existing phone number through conditional call forwarding, meaning there's no requirement for an additional phone number or SIM card. The app is free to download, and users can choose to upgrade to a Pro plan for access to additional features. With OsmO, the process of handling your phone calls is not only streamlined but also significantly less time-consuming, allowing you to focus on what truly matters. Ultimately, this innovative assistant redefines the way we manage our communication.

What is Flip?

Flip CX is a cutting-edge voice AI platform that transforms traditional customer support phone systems by automating incoming calls to create a conversational experience similar to that of Alexa, effectively addressing simple and repetitive customer questions without requiring human intervention. This platform is particularly beneficial in high-call-volume industries like retail e-commerce, healthcare, and transportation, as it efficiently manages common inquiries related to order statuses, returns, scheduling, billing, ride bookings, and more, significantly reducing the chances of missed calls and minimizing customer wait times. Equipped with pre-built AI workflows and smooth integrations, Flip CX removes the need for coding or manual development of call flows, enabling quick implementation through tools that analyze existing call patterns via a feature known as "Listen Mode," which activates automation intents based on real usage data. Additionally, Flip smoothly integrates with existing telephony and CRM systems, offering support for over 80 native integrations while providing valuable analytics that yield insights into customer satisfaction and revenue performance. This holistic strategy not only streamlines business operations but also significantly improves the customer experience by delivering prompt answers to their inquiries. By leveraging such advanced technology, businesses can elevate their customer service capabilities and maintain a competitive edge in the market.

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Integrations Supported

8x8
Alloy Automation
Clockwise
Five9
Gladly
Help Scout
HubSpot CRM
Infocabs
Microsoft Dataverse
Narvar
Nextiva
PatientPay
Recharge
RevSpring
Route
Stay AI
The Hark Platform
Veradigm ERP
parcelLab

Integrations Supported

8x8
Alloy Automation
Clockwise
Five9
Gladly
Help Scout
HubSpot CRM
Infocabs
Microsoft Dataverse
Narvar
Nextiva
PatientPay
Recharge
RevSpring
Route
Stay AI
The Hark Platform
Veradigm ERP
parcelLab

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OsmO

Company Website

getosmo.app

Company Facts

Organization Name

Flip

Date Founded

2018

Company Location

United States

Company Website

flipcx.com

Categories and Features

Categories and Features

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