CallTools Reviews & Ratings

CallTools

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 29 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Outplay?

Utilizing a multi-channel sales outreach platform significantly increases your ability to schedule more meetings. Outplay emerges as the cutting-edge solution for sales engagement, providing everything your team needs to meet and exceed their sales targets. In today's landscape, buyers possess a wealth of information and are actively engaged across a variety of platforms. Remember to keep your sales team informed through emails. Outplay's versatile approach enables your sales professionals to connect with potential buyers across multiple channels, including email, phone, text/SMS, LinkedIn, and Twitter. This platform features a robust dialer that enhances your sales workflow and helps turn targeted accounts into satisfied customers. Sales teams can easily make and receive calls directly from their web browsers, ensuring they remain connected regardless of their location. When reaching out to pre-qualified prospects, avoid the pitfalls of tools like Intercom or Drift that may catch them off guard with re-qualifying questions on your website. Instead, make a lasting impression by showcasing your readiness to engage in meaningful conversations and quickly schedule meetings. By leveraging these capabilities, your sales process can become more efficient and effective.

What is CallTools?

Revolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.

Media

Media

Integrations Supported

Gmail
Pipedrive
Salesforce
Stackreaction
Zapier
Crelate
Evidence
GTM Buddy
Hyperise

Integrations Supported

Gmail
Pipedrive
Salesforce
Stackreaction
Zapier
ClickFunnels
Follow Up Boss
Goliath
HubSpot Customer Platform
HubSpot Marketing Hub
Magento
Shopify
Slack
Wufoo
Zillow
monday AI work platform

API Availability

API Availability

Has API

Pricing Information

$70 per user per month
Free Trial Offered?

Pricing Information

Custom Pricing - Best Value in the Industry with Unlimited Inbound and Outbound Minutes

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Outplay

Date Founded

2019

Company Location

United States

Company Website

outplayhq.com

Company Facts

Organization Name

CallTools

Date Founded

2014

Company Location

United States

Company Website

calltools.com/

Categories and Features

Auto Dialer

Not specified

Inside Sales

Auto-Dialing
Call Recording
Campaign Management
Dashboard
Data Management
Performance Management

Sales Dialers

Not specified

Sales Enablement

Collaboration
Contact Management
Meeting Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Email Marketing
Performance Metrics

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Parallel Dialers

Not specified

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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