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What is PBS DMS?

We provide customized solutions designed specifically for the distinct requirements of individual dealerships and automotive groups of all sizes. Our cutting-edge dealer software enhances operational efficiency, strengthens customer relationships, drives growth, and ensures consistency. Become part of the vast network of dealerships across North America that trust PBS Systems to help them thrive in the ever-evolving automotive landscape and achieve sustainable success.

What is BKD?

BKD is a cloud-based customer relationship management (CRM) platform designed specifically for automotive dealerships. It seamlessly integrates customer and lead data with the sales pipeline, facilitating effective follow-up from the first inquiry all the way through to the potential sale of a vehicle. The AI Sidekick feature supports dealership staff during lead interactions by allowing them to send text and email messages in their name, after which they can resume the conversation with the customer for continued engagement. Moreover, BKD boosts operational efficiency with features for calling and power dialing, conducting vehicle appraisals, and connecting dealership inventory to a dealer management system (DMS). This versatile platform accommodates a wide variety of dealerships, including independent operations, franchises, and those specializing in used cars, subprime financing, buy-here-pay-here strategies, and vehicle acquisition services. In addition, BKD's mobile applications enable dealership staff to easily access the CRM on iOS and Android devices, ensuring they remain connected and responsive no matter where they are. With such comprehensive features, BKD empowers automotive dealerships to enhance their customer interactions and streamline their sales processes effectively.

Media

Media

No images available

Integrations Supported

DealerVault
ImEX Online
MakeMySummary
Numa
Spyne
TEXT2DRIVE
Tire Trax
eCredit Complete

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Please Contact Reach Out

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

PBS Systems

Date Founded

1988

Company Location

Canada

Company Website

www.pbssystems.com

Company Facts

Organization Name

BKD.ai

Company Location

Canada

Company Website

bkd.ai

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Contact Database
Customer Database
Document Management
F&I Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Quotes / Proposals
Service Department Management

Dealership Management

Accounting
Auto Dealerships
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Website Integration

Categories and Features

Automotive CRM

Not specified

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