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What is PanGu Chat?

Huawei has developed an AI chatbot called PanGu Chat, designed to engage in conversations that closely resemble human interaction and respond to questions in a way akin to ChatGPT. This innovative technology seeks to improve user experience by mimicking the flow of natural dialogue, making interactions more intuitive and relatable. As a result, users can expect a more seamless communication experience when utilizing this advanced tool.

What is InsertChat?

InsertChat is an AI-powered front desk and customer communication platform that enables businesses to manage conversations across voice, chat, email, and messaging channels. The software provides an AI receptionist capable of answering incoming telephone calls, responding to common questions, and collecting information from callers. Its website chatbot allows visitors to ask questions, request information, and submit contact details through an embedded chat interface. Businesses can connect email accounts to enable AI-assisted drafting and sending of responses to customer inquiries. The platform also supports SMS and WhatsApp messaging, extending automated communication to customers who prefer text-based interactions. InsertChat uses knowledge sources such as website content, FAQs, documents, and product information to provide answers based on business-specific information. Its appointment scheduling tools can check availability, create bookings, and assist with rescheduling or cancellations through supported calendar integrations. A centralized inbox consolidates conversations across channels and provides employees with access to customer information, message histories, and internal notes. Human handoff functionality allows staff members to intervene when inquiries require additional attention or fall outside configured automation rules. The platform offers integrations with applications including Google Calendar, Gmail, Outlook, HubSpot, Shopify, Zendesk, and other supported business systems. Additional configuration options include customizable assistant branding, communication tone, knowledge management, and approval settings for automated actions.

Media

No images available

Media

Integrations Supported

CSS
Calendly
ClickDesk
Crisp
Discord
Freshworks Neo
Front
Gorgias
HubSpot CRM
Kustomer
Notion
Telegram
Webflow
WhatsApp
Wix
Wolfram Alpha
WordPress
Zapier
tawk.to

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Huawei

Date Founded

1987

Company Location

China

Company Website

huawei.com

Company Facts

Organization Name

InsertChat

Company Location

United States

Company Website

insertchat.com

Categories and Features

AI Chatbots

Not specified

AI Models

Not specified

Chatbot

Not specified

Large Language Models

Not specified

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

Chatbot

Not specified

Conversational AI

Not specified

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