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What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

What is API2Cart?

By connecting with over 45 shopping platforms, there is access to a customer base exceeding one million. This offers the opportunity to explore innovative features, develop new functionalities, and attract additional clients using the latest tools available. Our team is consistently ready to support you in overcoming any business obstacles you may face. Additionally, API2Cart can enhance its features to align with your unique business needs. This flexibility allows for continuous experimentation and the implementation of cutting-edge capabilities to drive success.

Media

Media

Integrations Supported

Magento
OpenCart
PrestaShop
Shopify
WooCommerce
Adobe Commerce
BigCommerce
Gmail
Google Drive
HubSpot CRM
Microsoft SharePoint
Notion
Omnisend
Salesforce
WhatsApp

Integrations Supported

Magento
OpenCart
PrestaShop
Shopify
WooCommerce
Braintree
CS-Cart Multi-Vendor
CS-Cart Store Builder
VirtueMart
XC Digital Flyers

API Availability

API Availability

Has API

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Pricing Information

$300 per month
STARTUP - $300/ per month
SCALING - $500/ per month
RAPID GROWTH - $700/ per month
EXPANSION - $1000/ per month
ENTERPRISE - Have bigger needs? We have more of everything for you
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Company Facts

Organization Name

MagneticOne

Date Founded

2001

Company Location

Ukraine

Company Website

www.api2cart.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

eCommerce

CRM
Catalog Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Order Management
Reviews Management
Shopping Cart
Templates

Shopping Cart

Abandoned Cart Saver
Catalog Management
Discount / Coupon Management
Returns Management
Shipping Management
Tax Management

Unified APIs

Not specified

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