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What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

What is Channelize.io?

Channelize.io serves as a Live Video Commerce facilitator, empowering E-Commerce Brands to provide live shopping experiences directly on their websites and mobile applications. The integration of our platform is seamless, featuring pre-built connections for popular platforms such as Shopify, WooCommerce, Magento, PrestaShop, and Wix, as well as through our API, SDKs, and UI Kits for further customization. With Channelize.io's Livestream Shopping Platform, brands can harness the potential of Live Selling and engage with buyers in real-time, significantly boosting sales and enhancing brand perception by fostering deeper connections with customers and effectively showcasing their products. This approach ultimately facilitates quicker, more informed, and trusting purchasing decisions among buyers. Our platform comprises three main components: 1. Buyer Interfaces: Designed for buyers to engage and shop in real-time. 2. Production Dashboard: A tool for brand administrators to create and manage shopping shows. 3. Host Apps + RTMP Support: Allows hosts, influencers, brand employees, or anyone designated as a host to broadcast live and manage their shopping shows efficiently. We invite you to schedule a demo with us to experience the capabilities of our platform firsthand and discover how it can transform your brand’s sales approach.

Media

Media

Integrations Supported

Magento
PrestaShop
Shopify
WooCommerce
Adobe Commerce
BigCommerce
Confluence
Facebook Messenger
Gmail
Google Drive
HubSpot CRM
Instagram
Microsoft SharePoint
Notion
Omnisend
OpenCart
Paysera
Pipedrive
Salesforce

Integrations Supported

Magento
PrestaShop
Shopify
WooCommerce
WordPress

API Availability

API Availability

Has API

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Pricing Information

$49.00/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Company Facts

Organization Name

Channelize.io

Date Founded

2017

Company Location

India

Company Website

channelize.io

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chat SDK & API

Not specified

Communication APIs

Not specified

Live Shopping

Not specified

Live Streaming

Audience Analytics
Audience Engagement
Customizable Branding
Event Scheduling
Live Streaming Production
Moderation
Multi-Screen / Split-Screen
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Shoppable Video

Not specified

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