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What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

What is Clarivo?

Clarivo is an AI-driven customer engagement solution designed to convert WhatsApp into a fully automated support and sales engine. The platform deploys a virtual AI agent trained on your business knowledge, enabling instant and accurate responses to customer questions at any time of day. By eliminating delays in communication, it helps businesses maintain high resolution rates and improve customer satisfaction. Every incoming message is treated as a potential lead, with automatic extraction and organization of contact information and key details. The AI operates continuously without breaks, ensuring consistent communication even during peak traffic hours. When conversations require human judgment or exceed predefined confidence levels, Clarivo seamlessly transfers them to team members without disrupting the customer experience. Its unified inbox centralizes all conversations, providing complete visibility and historical context for efficient follow-ups. Real-time alerts notify teams about new leads and escalated inquiries so opportunities are never missed. The live dashboard offers actionable insights into response times, lead growth, uptime, and support efficiency. Businesses can get started in minutes by simply connecting WhatsApp and uploading their FAQs or documentation. Flexible pricing plans support solo operators, multi-brand teams, agencies, and enterprise environments with predictable monthly costs. With a fast setup process, strong automation capabilities, and measurable performance improvements, Clarivo empowers businesses to reduce support expenses, increase lead conversion, and scale customer communication effortlessly.

Media

Media

No images available

Integrations Supported

WhatsApp
Adobe Commerce
BigCommerce
Confluence
Facebook Messenger
Gmail
Google Drive
HubSpot CRM
Instagram
Magento
Microsoft Outlook
Microsoft SharePoint
Notion
Omnisend
OpenCart
Paysera
Pipedrive
PrestaShop
Shopify
WooCommerce

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Pricing Information

Freemium
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Company Facts

Organization Name

Clarivo

Company Website

clarivo.io

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Not specified

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