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What is Parnidia AI Chat Agent?

Parnidia AI Chat Agent is a managed conversational AI platform that automates customer support and sales conversations for e-commerce brands, clinics, SaaS companies and service businesses. What sets it apart is the delivery model. Instead of handing you a chatbot builder, the Parnidia team designs and runs the setup: they build a grounded knowledge base from your own content, integrate your systems, test the agent with you, and launch in up to 4 weeks. Capabilities: 1. Instant answers 24/7, grounded only in your verified business data 2. Product discovery and recommendations that drive conversions 3. Order, delivery and stock lookups from Shopify, WooCommerce, Magento and other platforms 4. Bookings and payment links (via Paysera) inside the conversation 5. Human hand-off with complete context 6. One agent across web chat, email, WhatsApp, Instagram, Messenger and SMS 7. Native multilingual support for every language major LLMs handle The included AI-first Helpdesk gives support teams one inbox for AI and human conversations, AI-drafted email replies, AI quality evaluations and trend analytics, plus a feedback loop where every correction improves the agent. Security: GDPR-aligned processing, a signed DPA with every client, customer data never used for model training, and AI providers certified for SOC 2 and ISO 27001. Simple monthly plans from 99 EUR, priced by conversation volume. Customers report up to 60% lower support costs and about 80% of inquiries resolved automatically.

What is Emma?

Quickly develop a customized AI assistant by leveraging the power of OpenAI's GPT-3.5 technology. By merging it with your organizational resources or uploading essential documents, you can empower the assistant to address any inquiries from you or your team. Create a chatbot that connects directly to your business data and various integrations, effectively simplifying the information retrieval process and reducing the need for manual searches or team inquiries. You can swiftly establish a help-desk chatbot by linking your data sources and integrating with spreadsheets or document uploads for instant interaction. Emma plays a crucial role in training your assistant by prompting it with questions concerning the information you want to share. As your assistant learns this information, it matures into an invaluable "know-it-all" resource. You can engage with your assistant effortlessly through a chat webpage, a desktop application, multiple integrations, or by using the Emma API, guaranteeing easy access whenever you require support. Over time, as the assistant enhances its knowledge, it will not only provide accurate responses but also foresee your future inquiries, ultimately becoming an essential asset for your organization. Additionally, the more you interact with it, the more proficient it will become in understanding your specific needs and preferences.

Media

Media

Integrations Supported

Gmail
HubSpot CRM
Notion
Salesforce
Shopify
Confluence
Google Drive
Pipedrive
PrestaShop
WhatsApp

Integrations Supported

Gmail
HubSpot CRM
Notion
Salesforce
Shopify
GPT-3.5
GitHub
Google Forms
Intercom
JavaScript
Jira
Mailchimp
Slack
Stripe
Superhuman Docs

API Availability

API Availability

Has API

Pricing Information

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.

Pricing Information

$9 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Parnidia

Date Founded

2024

Company Location

Lithuania

Company Website

www.parnidia.com

Company Facts

Organization Name

Emma

Company Website

getemma.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Natural Language Processing
Payment Integration
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

AI Assistants

Not specified

Chatbot

Not specified

Conversational AI

Not specified

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