Pexip Engage Reviews & Ratings

Pexip Engage

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 3 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Pexip Engage?

Pexip Engage, previously known as Skedify, transcends traditional appointment scheduling software by ensuring that client-facing advisors are readily accessible. Businesses that do not conduct online sales can benefit from a smooth scheduling and video interaction process. Rather than merely directing customers through essential stages of their journey, Pexip Engage facilitates a cohesive scheduling and video experience, positioning itself as the premier optichannel platform for customer engagement. Targeting medium to large enterprises in sectors such as Banking & Insurance and HR & Recruitment, it recognizes that these industries primarily offer expert guidance rather than physical products online. With around 90% of clients initiating their buying journeys on the internet, Pexip Engage plays a crucial role in enabling organizations to make their advisors available, relevant, and engaged. By streamlining scheduling and video communication, it fosters meaningful interactions that enhance customer satisfaction and drive business success. This innovative solution empowers organizations to connect with clients at pivotal moments, ultimately enriching the customer experience.

What is 24sessions?

24sessions offers a variety of effective ways to interact with customers. Our cutting-edge booking platform allows for the scheduling of appointments, instant connection via calls, and effortless movement between chat and voice. You can engage with your clients in their preferred format, whether through an engaging video conference that includes screen sharing, a quick voice call directly from your website, or a detailed co-browsing session. This fluid communication is accessible on any device, including mobile phones, and does not require any software installation. Features such as recording and automated transcription enhance both productivity and efficiency in your communications. Our analytics tools provide insightful data on customer satisfaction, adherence to compliance, script following, and success in reaching objectives. Every video call is encrypted for security, occurs on your trusted domain, and is initiated through a unique, temporary access link that only the designated agent can activate. Furthermore, your data is securely stored within Europe, utilizing AES-256 encryption, accompanied by strict access controls, comprehensive audit trails, and user federation measures to ensure top-notch security. By harnessing these capabilities, businesses can significantly improve their customer interactions and achieve more favorable results, ultimately fostering a stronger connection with their clientele.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Sitecore
Tableau

Integrations Supported

Stackreaction
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Full SaaS solution

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pexip

Date Founded

2012

Company Location

Norway

Company Website

www.pexip.com/products/customer-engagement

Company Facts

Organization Name

24sessions

Company Location

Netherlands

Company Website

24sessions.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Booking
Room Booking Management

Meeting

Not specified

Sales Engagement

CRM Integration
Email Sequences
Reporting / Analytics

Video Conferencing

Not specified

Categories and Features

Meeting

Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling

Video Conferencing

Not specified

Web Conferencing

Not specified

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