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What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

What is ARMS Computer Aided Dispatch?

ARMS provides your agency with crucial resources aimed at achieving success, significantly improving efficiency and ensuring the safety of field personnel through its advanced Computer Aided Dispatch system. The ARMS CAD allows dispatchers to manage units effectively while accessing important data effortlessly through a single, integrated platform. This system connects with NCIC and a range of State and Regional databases, guaranteeing thorough access to relevant information. Moreover, ARMS CAD works seamlessly with ARMS Mapping, ARMS Records Management, and ARMS Mobile, fostering a unified operational framework. This powerful platform not only optimizes resource management and response coordination but also enhances the overall dispatching processes. With critical information just a few keystrokes away, it minimizes redundancy and increases operational efficiency. ARMS CAD presents a straightforward solution for unit management, suitable for various agencies and jurisdictions. Additionally, dispatchers can opt for either single-monitor or multi-monitor configurations, tailoring the setup to match their agency's unique needs and preferences, thereby improving both usability and performance. This adaptability ensures that ARMS CAD can effectively meet the diverse demands of modern dispatch operations.

Media

Media

Integrations Supported

Integrations Supported

Genetec Mission Control
StationSmarts

API Availability

API Availability

Pricing Information

$100000.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Company Facts

Organization Name

End2End

Date Founded

1988

Company Location

United States

Company Website

arms.com/solutions/cad/

Categories and Features

Categories and Features

Law Enforcement

Not specified

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