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What is PhoneSpeak?

We promise your satisfaction, or your money back. You can save considerable amounts each year without dealing with the complexities of installation, management, or maintenance, as our services run smoothly in the cloud. Our data centers partner with Equinix, a well-regarded leader in the field, known for their dependability, security, and expansive global network, ensuring that every call you make is of the highest quality. Take advantage of unlimited calling queues and hunt groups, paired with an advanced multi-level IVR feature that can direct calls based on your unique business needs. Enjoy outstanding HD call quality along with an array of features such as call recording, call waiting, voicemail, and exceptional voice clarity, providing you with a complete phone service tailored to your expectations. Moreover, our solution offers both flexibility and scalability, enabling your business to easily adapt to changing communication demands. This means that as your organization grows, our services can effortlessly evolve alongside it.

What is Orbox?

The process of establishing the system is simple and it supports a wide range of phone models and service providers, all while integrating smoothly with current central systems. You can manage all your phone interactions through a visually engaging and easy-to-use platform. Each incoming call can be routed to the most appropriate individual or agent at the optimal time, which facilitates effective communication. The online control panel provides straightforward access to recording, monitoring, and reviewing all calls conducted within your organization. You have the ability to create limitless call routes, offering you flexibility in their management through the administrative interface. Moreover, you can tailor messages for automated responses based on extension numbers, times, or caller IDs, ensuring a personalized experience. Incoming calls can also be redirected to specified numbers, and in instances where lines are occupied, calls can be placed in a queue while keeping the caller's details for later use. Another significant aspect is the conference calling feature, which allows three or more participants to join the conversation at once, thereby conserving both time and resources. This all-encompassing system not only optimizes communication workflows but also significantly boosts overall operational productivity, making it an invaluable asset for any organization. In summary, it provides a robust solution for modern communication challenges, enhancing both efficiency and user experience.

Media

Media

Integrations Supported

Integrations Supported

Descartes Fleet Performance Management
Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

API Availability

API Availability

Pricing Information

$ 9.99 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

PhoneSpeak

Company Location

United States

Company Website

www.phonespeak.com/home

Company Facts

Organization Name

ORBCOM

Date Founded

2002

Company Location

Portugal

Company Website

orbcom.pt/our-products/orbox/

Categories and Features

Business VoIP

Not specified

Categories and Features

Business Phone Systems

Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
IVR / Voice Recognition
SIP Trunking

Call Center

Call Recording
IVR / Voice Recognition
Queue Management
Reporting/Analytics

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail

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