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What is Pointel Genesys Configuration Management Solution?

Pointel's Configuration Management Solution is a web-based application that provides comprehensive oversight of your Genesys system. It promptly identifies any modifications within your Genesys configuration landscape. Additionally, it offers functionalities for auditing, importing/exporting data, and snapshotting/restoring, coupled with alert notifications. Pointel CMS systematically records all alterations in your contact center and presents this data visually, enabling users to swiftly grasp any adjustments made to their Genesys Configuration Management Environment. Recognizing what modifications have occurred and the individuals responsible is crucial for effective management. Audit reports generated by CMS provide in-depth details, including the username of the individual who executed the change, the timestamp of the alteration, alongside both the new and old values. Furthermore, it allows for the restoration of specific parameter or KVP level changes, or even the complete application to a previous state, ensuring flexibility and control over your configurations. This capability is essential for maintaining the integrity and functionality of your system.

What is Genesis R&D Food Labeling?

Genesis R&D®, a software solution for food formulation and labeling, enables users to swiftly generate Nutrition Facts panels that meet government standards. Additionally, it allows for the virtual creation of food items, examination of the nutritional profiles of recipes, modification of ingredients, and submission of formulas to laboratories with each adjustment made. The software also assists in navigating the ever-evolving landscape of government regulations. Featuring ESHA's comprehensive database of food and ingredients, Genesis R&D serves as a robust resource for all facets of product development, encompassing ideation, formulation, labeling, nutritional analysis, and regulatory adherence. With its user-friendly interface, Genesis R&D enhances efficiency and accuracy throughout the development process.

Media

Media

Integrations Supported

Genesys Cloud CX
Pointel DCCM

Integrations Supported

BOHA!

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pointel

Date Founded

1999

Company Location

United States

Company Website

www.pointel.com/solutions/cms/

Company Facts

Organization Name

ESHA

Company Location

United States

Company Website

esha.com/products/genesis-rd-food-labeling-software/

Categories and Features

Change Management

Not specified

CMDB

Data Visualization

Categories and Features

Nutrition Analysis

Allergen Tracking
FDA Compliance
Food Costing
Nutrient Database
Nutrition & Ingredient Labels
Recipe / Formula Management

Recipe Costing

Not specified

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