Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • TradingView Stock Widgets Reviews & Ratings
    16 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website

What is Porchlight?

Porchlight stands out as a cutting-edge live-chat and customer-support system tailored for teams addressing inquiries from site visitors. It features a compact, embeddable widget that is merely 5.6 KB in size, a collaborative Front Desk for seamless team communication, and Lamplighter AI, which delivers responses from a team-crafted Guidebook, cites its sources, and escalates issues to a human representative when needed. Visitors can easily discern if a human agent is available, if AI assistance is in use, or if the support team is offline. Other useful features include a comprehensive help center, real-time tracking of visitor activity, A/B-tested greeting messages, and a specialized chat page that includes QR codes for convenience. The widget supports various platforms such as WordPress, React, Next.js, Google Tag Manager, and standard HTML sites. Each subscription plan permits unlimited agents, and users can create accounts without the need for credit card details, enhancing accessibility for diverse teams. This adaptable approach allows organizations to efficiently handle customer engagement while avoiding initial costs and ensuring a smooth transition into using the platform. By prioritizing user experience, Porchlight enables teams to provide timely and effective support to their customers.

What is LiveCaller?

Engage directly with your website visitors through web-calls, live chat, and co-browsing, regardless of their location! LiveCaller provides the ultimate solution for all your customer service needs. Users can exchange messages, share files, or even provide feedback on the service received. They can also enjoy free internet calls made directly from your site. This comprehensive dashboard integrates communications from various messaging platforms into a single interface. Simply input your phone number and the best time to reach out for customer support. Both agents and clients can collaboratively navigate a website, enhancing the user experience. We recognize how vital it is to maintain open lines of communication with your web audience. Our platform empowers you to connect with visitors through multiple channels, all streamlined in one convenient system. With our software, fostering effective communication with your web visitors has never been simpler or more efficient.

Media

No images available

Media

Integrations Supported

Integrations Supported

Facebook
Telegram
Viber

API Availability

Has API

API Availability

Has API

Pricing Information

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version

Pricing Information

$14 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

1001 ToolBox

Company Location

Pakistan

Company Website

porchlight.1001toolbox.com

Company Facts

Organization Name

LiveCaller

Company Location

Georgia

Company Website

livecaller.io

Categories and Features

Live Chat

Not specified

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Popular Alternatives

GhostChat Reviews & Ratings

GhostChat

The Chat Widget LLC

Popular Alternatives

Live Assist for Microsoft Dynamics 365 Reviews & Ratings

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
LiveChat Reviews & Ratings

LiveChat

LiveChat Software
CoSurfing Reviews & Ratings

CoSurfing

CoSurfing.net