ProProfs Chat Reviews & Ratings

ProProfs Chat

5.0 out of 5 stars
PHP Live! Reviews & Ratings

PHP Live!

5.0 out of 5 stars

Ratings and Reviews 5 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is ProProfs Chat?

Our live chat solution empowers operators to connect with customers instantly, enabling them to view visitor messages in real-time and respond more swiftly. Additionally, operators have the capability to transfer chats to colleagues, which expedites the resolution process significantly. They can also utilize pre-written responses to ensure that customers receive accurate information quickly. Customizable chat widgets can be embedded with self-help resources to offer immediate assistance when needed. This proactive chat software is designed to improve the overall user experience. Engaging visitors through chat invitation pop-ups and personalized greetings enhances interaction and fosters a welcoming atmosphere. By utilizing our live chat, businesses can effectively inform website visitors about the latest products, features, or updates to services. Furthermore, providing product tours to your support team can significantly help in engaging potential leads. Our live chat support software integrates seamlessly with leading CRM platforms like Salesforce and Microsoft Dynamics, allowing you to manage potential leads efficiently. This integration ultimately empowers your sales team to close deals more swiftly and effectively, ensuring better overall performance. With these features, your organization can create a more dynamic and responsive customer service environment.

What is PHP Live!?

PHP Live! is a dynamic live chat solution that utilizes PHP and MySQL to facilitate real-time communication on websites. With PHP Live!, visitors to your site can reach out to you instantly through live chat directly from any page. The setup process is straightforward and user-friendly, offering a range of features to enhance your chat experience. There are two primary options for utilizing the live chat service: On Demand or Download. The Download option is a self-hosted PHP application that you can configure on your own server or domain, providing greater control. Alternatively, the On Demand option offers a hassle-free experience, allowing you to sign up, configure your settings, and be live in just a few minutes. This flexibility ensures that businesses of all sizes can find a solution that fits their needs seamlessly.

Media

Media

Integrations Supported

WordPress
AmeriCommerce
Keap
Kontent.ai
Mailchimp
ProProfs Help Desk
Salesforce
Shopify
Zendesk
Zoho CRM
Zoho SalesIQ

Integrations Supported

WordPress
Facebook

API Availability

API Availability

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Pricing Information

$45 (one time)
The Self-Hosted live chat starts at $45 one time. We also offer an On Demand solution as well for those that may not have a PHP and MySQL enabled web server.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofschat.com

Company Facts

Organization Name

PHP Live LLC

Company Location

United States

Company Website

www.phplivesupport.com

Categories and Features

Chatbot

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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