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What is ProfitWatch Call Accounting?

ProfitWatch Call Accounting is a highly user-friendly call accounting solution specifically designed for the hospitality sector. It seamlessly integrates with a variety of PBX and PMS systems, offering hotels, motels, casinos, resorts, spas, and cruise lines a reliable and uncomplicated method for overseeing their communication needs and beyond. The system includes multiple pricing options that allow establishments to implement promotional rates for guests, encouraging increased phone use. Users have the flexibility to generate invoices either on demand or automatically, which can then be printed, saved, or emailed as needed. Furthermore, the platform enhances safety by providing immediate alerts via email, SMS, and screen notifications whenever an emergency call is placed anywhere within the facility. This extensive functionality not only optimizes call management but also greatly enhances the experience of guests and boosts overall operational effectiveness. By addressing both communication needs and emergency protocols, ProfitWatch Call Accounting stands out as an essential tool for the hospitality industry.

What is Call Accounting Pro?

Our software delivers valuable insights into the communications your business receives and identifies the employees involved in those interactions. By easily tracking calls made by your team, you can stay updated on their activities, evaluate the performance of your incoming call teams, and monitor customer inquiries. With our solution, the ambiguity surrounding call interactions is removed, as we take care of all the essential details for you. What sets our software apart is our wealth of experience in the field, having created Call Accounting Software since 1989 and providing support to countless businesses like yours. We understand the vital information you need from your call reports and excel at presenting it clearly. In addition to these features, we provide robust online FAQ Help Screens and options for live or remote technical support to ensure that your system consistently fulfills your needs. If you ever face any technical issues, you can count on our team to be ready to assist you without delay. Our dedication to your satisfaction and the prosperity of your business is unwavering, and we strive to continuously enhance your overall experience. Together, we aim to foster a productive and efficient communication environment for your organization.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metropolis Technologies

Date Founded

1993

Company Location

United States

Company Website

www.metropolis.com

Company Facts

Organization Name

Comm One

Company Website

www.commone.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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