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The platform features AI-powered voice agents capable of handling inbound and outbound calls, qualifying leads, answering common questions, scheduling appointments, sending reminders, and providing multilingual customer interactions. Its built-in CRM gives teams a complete view of every customer by organizing contacts, deals, communication history, and follow-up activities in one place.
Pronnel also includes an AI chatbot that engages website visitors, captures leads, answers customer queries, and seamlessly hands conversations to human agents whenever needed. Through omnichannel communication, businesses can connect with customers across WhatsApp Business, voice calls, website chat, email, and other channels without switching platforms.
A visual workflow builder enables businesses to automate repetitive tasks such as lead assignment, follow-up sequences, notifications, marketing campaigns, and customer journeys. Real-time dashboards and analytics provide insights into sales performance, campaign effectiveness, customer interactions, and team productivity.
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2. Sales Enhancement: Utilize customer data to identify and nurture potential clients.
3. Cross-selling and Upselling: Suggest relevant products based on individual customer preferences to boost revenue.
4. Customer Engagement: Facilitate seamless communication with customers through an intuitive interface.
5. Team Communication: Leverage valuable customer insights to aid in strategic planning.
6. Communication Center: Centralize all customer interactions and support queries for easier management.
7. Contact Import: Automatically add new contacts to the system for convenience.
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Media
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Integrations Supported
Pabbly Connect
WhatsApp
Bitbucket
Chatwoot
ClickUp
Facebook
Fastmail
Fireflies.ai
Gmail
Instagram
Integrations Supported
Pabbly Connect
WhatsApp
Bitbucket
Chatwoot
ClickUp
Facebook
Fastmail
Fireflies.ai
Gmail
Instagram
API Availability
Has API
API Availability
Has API
Pricing Information
$10/user/month
Free version available.
Free Version
Free Trial Offered?
Pricing Information
$12
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Profunnel Technologies Private Limited
Date Founded
2022
Company Location
India
Company Website
pronnel.com
Company Facts
Organization Name
Cloodo
Date Founded
2001
Company Location
United States
Company Website
Cloodo.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Work Management
Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
