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What is Quadient WTS?

WTS is a cutting-edge, cloud-based tracking solution that oversees incoming mail from its arrival at your facility until it is delivered to the intended recipient, guaranteeing reliability and complete transparency throughout the journey. Users have the ability to efficiently document and tag incoming items using a barcode scanner provided through a handheld device. Once an item is scanned, an email notification is sent to alert the recipient about their mail's arrival. The system is conveniently accessible via a web portal on any computer at any time, enabling users to verify the status of their mail, including specific details regarding timing and location. A signature is obtained at the point of delivery to confirm that the package has been received. Having a holistic view of your internal delivery processes is essential for addressing inquiries swiftly. WTS not only aids in locating packages but also allows users to track the complete history of their movements through desktop or mobile applications. This functionality empowers mailroom personnel to reduce the time spent resolving Proof of Delivery disputes and provides them with the essential tools to effectively manage the entire chain of custody. With WTS, you can anticipate enhanced reliability, consistent service quality, and increased satisfaction from your customers. Furthermore, this efficient system can lead to a significant improvement in overall operational effectiveness while fostering a more organized mailroom setting. As a result, organizations can enjoy a more streamlined mail management process that supports their daily operations.

What is Innbocks?

Innbocks is a private-label virtual mailbox software solution designed to help mailroom operators transform traditional mailbox rentals into high-retention, revenue-generating hybrid services. Built for pack-and-ship stores, coworking spaces, and CMRA operators, the platform adds digital functionality without requiring changes to physical addresses, compliance posture, or internal workflows. It enables operators to offer value-added services such as mail scanning, shredding, forwarding, storage, and real-time SMS and email notifications. Customers can remotely access and manage their physical mail through a secure online portal and mobile app. This hybrid approach meets growing demand for digital convenience while preserving the reliability of physical mailbox security. The platform integrates seamlessly with existing rental systems and requires no special hardware installation. Operators can quickly onboard current mailbox customers and introduce new premium digital plans within minutes. By bundling virtual features into traditional offerings, businesses can increase average revenue per user and reduce customer churn. The software supports unlimited mailboxes and team members, making it scalable for both single locations and multi-store operations. Innbocks also provides tools such as ROI calculators, compliance checkers, and USPS 1583 readiness support. Its flexible pricing model ensures operators only pay for active virtual mailboxes, aligning cost with revenue generation. By modernizing physical mailbox services with digital capabilities, Innbocks helps operators compete with large virtual mailbox providers while retaining full control of their customer relationships and income streams.

Media

Media

Integrations Supported

Integrations Supported

Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Very Competitive Flat Rate Monthly Per Virtual Mailbox Customer

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Quadient

Date Founded

2015

Company Location

United States

Company Website

www.quadient.com

Company Facts

Organization Name

Innbocks

Date Founded

2025

Company Location

United States

Company Website

www.innbocks.com

Categories and Features

Mailroom Management

Not specified

Categories and Features

Mailroom Management

Job Management
Package Tracking

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